JOB DESCRIPTION

TITLE:           Mobile Advocate

FT/PT: Full time (35+ hours per week, may include some evenings and weekends)

CLASSIFICATION:            Non -Exempt- Salaried

PAY GROUP:  Level 16

REPORTS TO: Mobile Unit Coordinator

SUPERVISES: N/A

FUNCTION: The Mobile Unit Advocate has the responsibility provide counseling and advocacy services to walk-in clients in the co-location sites as well as any clients identified in non-domestic violence shelters (i.e. homeless shelters).

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Provide individual direct support to minimally 
• Provide group and family counseling (case management)

• Carry out the program directives, and maintain supporting documentation.
• Participates in the orientation of new employees, interns and volunteers.
• Will ensure that intakes and orientations are completed
• Will provide crisis intervention for resident.
• May develop Service Plans jointly with each client.  
• Will continuously monitor progress of the client(s), and adjust service plans as necessary. Goals and objectives as well as time frames must be clearly specified.
• On behalf of the client and/or Family Rescue, will coordinate and advocate with outside entities which may include; social service organizations, mental health organizations, substance abuse organizations, housing organizations and/or legal/law enforcements agencies, etc.
• Serves as a liaison between Family Rescue and the community at large.
• Provide effective case management/documentation which includes completing all required documentation in a timely manner and maintaining records, files, reports etc. as directed. 
• Conduct quarterly client file reviews in coordination with the Mobile Unit Coordinator and the Program Assistant.  
• Provide follow-up service to clients for minimally 6 months once they have left Family Rescue services.
• Attend staff meetings, trainings etc. as required and/or scheduled.
• Other Duties as assigned.

MARGINAL DUTIES & RESPONSIBILITIES:

• Assist in picking up and distribution of donations.
• Research and/or gather resources to directly assist clients and/or to perform job.
• Assist in the up-keep (cleaning) of office/building space(s).
• Provide assistance with transportation to scheduled appointments.
• Assist in other programs both inter-agency as well as inter-program.

QUALIFICATIONS:

Education & Experience:

• Prefer a Bachelor Degree in social service or related field with two (2) years of applicable experience.
• Will consider an Associate’s degree with three (3)or more year’s applicable experience
• Must have 40-hour domestic violence training (within 3 months of hire date).

• Must be Illinois Certified Domestic Violence Professional (within 1 year of hire date).
• Must be CPR/first aid certified (within 6 months of hire date). 
• Must be available to work overnights, weekends and holidays.

Language/Writing Skills: 

• Must have excellent verbal skills.
• Must have the ability to communicate effectively to diverse group(s) of people in varied settings.
• Must be able to write in a logical, clear and grammatically correct way.
• Bi-lingual Spanish speaking, reading and writing may be required.

Reasoning Ability:

• Must have the ability to read, analyze and interpret common reports and documents.
• Must be able to respond to the needs and/or request of clients, co-workers, supervisors and others in a professional and timely manner.
• Must have the ability to plan and organize in a logical manner.
• Must be able to prioritize and multi-task in an efficient manner.

Physical Demands:

• Must be able to stand and walk up to 2/3 or more of the time.
• Must be able to sit up to 1/3 of the time.
• Must be able to use hand and/or fingers up to 2/3 or more of the time.
• Must be able to lift up to 10lbs up to 1/3 of the time.
• Must be able to hear and talk 2/3 or more of the time.
• Must have clear vision up to 20 inches minimally.

Equipment Used:

• Must be proficient in the use of the computer and various software packages.
• Must be able to use standard telephone.
• May have to use general office equipment including; fax machine, copier, calculator, typewriter, etc.

Work Environment:

• Must be able to work in an office setting with moderate noise levels.
• May be exposed to outdoor weather conditions 1/3 to 2/3 of the time.
• Must be able to travel locally and regionally.