Legal Counsel - Claims Reefer

MSC Mediterranean Shipping Company is a global business engaged in the shipping sector. Present in 155 countries, MSC facilitates international trade between the world’s major economies, and among emerging markets across all continents. Headquartered in Geneva, Switzerland, since 1978, MSC is a privately-owned organization driven by the Aponte family. Today, we continue to focus on caring for customers, employees and the environment.

From a one-vessel operation to a globally respected business we have an unfaltering commitment to people that have passion, creativity and willing to make a change. Do you recognize yourself?

Then come work with us and be part of MSC’s family.

THE ROLE

The Claims and
UAC department at MSC plays a critical role in protecting the company’s legal
and financial interests across global operations. The team is responsible for
managing cargo and non-cargo claims and legal disputes, ensuring compliance
with internal procedures and international regulations. It works closely with
MSC Agencies, legal advisors, and internal departments such as Operations,
Logistics, and Commercial to mitigate risks, recover costs, and streamline
dispute resolution. The department also leads loss preventive initiatives,
including training and monitoring, to reduce exposure and enhance operational
efficiency.

YOUR IMPACT

The Legal
Counsel - Claims Reefer is responsible for the handling of reefer cargo and
non-cargo claims as well as major casualties such as grounding, fire on board,
vessel seizure, general average for the area of Black Sea, Middle East, Far East
and Oceania. The role also includes providing legal support to MSC Agencies and
ensuring adherence to company procedures.

YOUR IMPACT

As Legal Counsel - Claims Refeer you will:

• Lead investigations into reefer cargo incidents to assess
  liability and damage.
  
• Negotiate claim settlements with customers, terminals, vessel
  owners, and other stakeholders.
  
• Manage cargo-related incidents to mitigate losses and reduce
  costs.
  
• Analyse incidents and implement loss prevention strategies.
  
• Provide legal assistance to MSC Agencies, including
  coordination with external lawyers and experts.
  
• Liaise with insurers and initiate recovery actions against
  liable third parties.
  
• Maintain and update claims databases and reporting tools (e.g.,
  Themis).
  
• Revise survey formats and ensure documentation compliance.
  
• Collaborate with internal departments (Logistics, Operations,
  Vessel Efficiency, Commercial) to resolve recurring issues and improve
  processes.

YOUR BACKGROUND

• Degree in Law; specialization in maritime law or marine
  insurance is a plus.
  
• Proven experience in cargo claims, preferably in reefer cargo.
  
• Strong knowledge of the shipping industry and legal frameworks.
  
• Excellent command of English (spoken and written); French is an
  asset.
  
• Proficiency in Microsoft Office, especially Excel.
  
• High sense of responsibility, autonomy, and motivation.
  
• Strong interpersonal skills and ability to work in a
  multicultural team.

Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

To discover more about MSC Group values click here.