We’re seeking a Trucking Operations Manager to lead, train, and elevate our dispatch and planning team. This role is focused on developing operational excellence, improving planning strategies, and ensuring consistent execution standards across dispatch.
Key Responsibilities:
Train, coach, and develop dispatchers and load planners
Establish and enforce best practices in dispatch and planning
Oversee planning quality, routing logic, and load optimization decisions
Monitor operational KPIs and drive performance improvements
Provide guidance on complex planning scenarios and escalations
Build scalable processes, SOPs, and performance frameworks
Partner with leadership to improve efficiency, cost control, and service levels
Requirements:
Strong background in trucking operations, dispatch, and load planning
Proven experience leading or mentoring dispatch/planning teams- Advanced MCLEOD experience,
Advanced planning and dispatch expertise (core requirement)
Advanced Excel skills (analysis, tracking, performance reporting)
Strong leadership, coaching, and team development skills
Ability to design processes and improve operational workflows
Strategic thinker with hands-on industry knowledge