Posted 1w ago

Head Porter

@ PPHE Hotel Group
London, Greater London, United Kingdom
OnsiteFull Time
Responsibilities:supervise porters, manage stock controls
Requirements Summary:Experience in housekeeping or guest services; supervisory responsibilities; customer-facing role preferred.
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Job Description

Our housekeeping team allows us to
take pride in our appearance. Whether it is our guest’s rooms or public areas,
they keep everything clean and pristine. Join them as a Head Porter and we will give you the training and support
to succeed.

As a Head Porter, you will receive:

  • Salary: £14.50 per hour
  • Heavily
    discounted hotel room rates in Europe (extends to the Radisson Hotel Group
    and family & friends)
  • 50% F&B
    discount at our restaurants and bars (for your whole party)
  • Start with 30
    days holiday per year - incl bank holidays
  • Two free meals
    per day - including days off if you wish to come i­n!
  • Access to 40%
    of your pay before payday through Wagestream!
  • Recommend a
    Friend scheme - £750
  • BenefitHub –
    Discounted prices at hundreds of online and high street stores,
    supermarkets, major retailers, attractions, restaurants and cinemas.
  • Vitality at
    work scheme with great gym discounts & more
  • Ride to Work
    Scheme & free local cycling lessons
  • Travel season
    ticket loans *
  • 24/7 access to
    our Employee Assistance Programme
  • Rotas
    published at least two weeks in advance (if applicable)
  • Departmental
    productivity and service incentive schemes *
  • Uniforms
    provided (if applicable) & free dry cleaning
  • Annual Staff
    parties and events
  • Company
    pension plan & award-winning training

The ideal candidate
for the Head Porter role will:

  • Ensure an
    efficient operation on the shift and take responsibility for team
    briefings.
  • Focus on
    ensuring all stock controls in the pantries, including linen and cleaning
    material to the outlined stock levels on the floors.
  • Have ability to work
    and multi-task in a fast-paced environment.
  • Supervise,
    mentor and develop the housekeeping porters.
  • Empower the team
    to be more involved in the guest experience.
  • Listen to the
    needs of guests and other team members and adapt to meet them.
  • Have a courteous and
    professional attitude with guests and team members.
  • Shares our values:
    Trust, Respect, Teamwork, Enthusiasm, Commitment & Care.

From everyday uplifting moments to
unforgettable achievements, and everything in between, we are there every step
of the way.

  Park Plaza. Be part of it.