HiringCafe
Posted 1mo ago

Automotive Service Assistant

@ Mac Haik Automotive Group
View All Jobs
San Antonio, Texas, United States
OnsiteFull Time
Responsibilities:greet customers, obtain information, report symptoms
Requirements Summary:No experience required; customer-focused, detail oriented; able to lift 50 lbs; computer skills; willingness to learn; strong communication.
Technical Tools Mentioned:Computer skills
Save
Mark Applied
Hide Job
Report & Hide
Job Description

Mac Haik's Southway Ford is looking for a detail orientated, customer focused individual to fill the Automotive Service Assistant Role. The responsibilities of an Automotive Service Assistant include greeting customers, listening to their needs, and scheduling appointments as needed, Data and Repair Order Entry, Answering Phones, Providing World Class Customer Service, and other duties as assigned.

 

 

Service Advisor Compensation and Benefits:

  • Competitive Pay

  • Flexible Working Hours

  • Health Insurance

  • PTO & Sick Leave

  • 401(K)

 

Service Advisor Responsibilities:

 

  • Greet customers promptly

  • Obtain customer and vehicle information

  • Clearly report all vehicle symptoms as described by the customer

  • Determine and recommend maintenance base on age, mileage and history of vehicle

  • Prepare a complete and accurate estimate of cost for labor and parts

  • Establish follow up time

  • Aid Service Advisors

  • Monitor the progress of each vehicle throughout the day, and update customers frequently

  • Verify that the final invoice reconciles with the work performed on the repair order

  • Explain all completed work and charges to customers

 

Automotive Service Assistant Requirements:

 

  • No Experience Necessary

  • Proven record of achieving exceptional customer satisfaction

  • Very energetic personality 

  • A desire for a long-term career with a growing organization

  • Personal and professional integrity

  • Finalize Repair Orders and Account payments properly and accordingly

  • Computer skills and willingness to learn new programs

  • Ability to learn new technology

  • Ability to lift 50 pounds and work on your feet for extended periods of time

  • Ability to work in a fast-paced environment

  • Positive, friendly attitude 

  • High school diploma or equivalent

 

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.