Customer Service Representative
Why Work at Jump Start? Easy, Jump Start Stores is a growth-driven convenience retail company committed to delivering exceptional customer experiences through clean, welcoming locations and high-performing teams. We pride ourselves on fostering a culture rooted in respect, integrity, and accountability, where employees are empowered to grow and succeed. By combining operational excellence with a people-first mindset, Jump Start Stores strives to serve our communities, support our team members, and continuously elevate the standard of convenience retail.
Job Summary: As a Customer Service Representative (CSR) you’ll be responsible for providing a friendly & engaging experience for every customer. Key responsibilities also include but are not limited to greeting customers, promoting in-store specials, enrolling them in our loyalty program, processing transactions using our POS system, stocking shelves, maintaining store cleanliness, and assisting with vendor check-ins.
Primary Shift Duties:
- Greet and interact with customers.
- Maximize customer’s experience by sharing in store promotions, available fresh food, and enrolling customer into loyalty program.
- Utilize point of sale (POS) systems to process transactions and maintain records.
- Operate cash register, count cash and ensure precise financial transactions.
- Stock shelves consistently and orderly throughout the day to ensure adequate items are available for customer’s purchase.
- Ensure the interior and exterior store appearance is clean, free of trash and debris.
- Maintain cleanliness of gas bay/ pumps & parking lot/ grass islands.
- Assist with vendor check ins and invoicing.
- Follow safety and clean up procedures around pump.
- Have good attendance & communication skills.