Title: Senior Information Systems Administrator

Reporting Relationship: Reports to I.T. Manager

General Summary of Responsibilities: The Senior Information Systems Administrator will be responsible for managing and maintaining the organization's IT infrastructure, ensuring efficient operation, and designing and implementing new systems as necessary. Must take call

Essential Job Functions:

1. Provides technical support to user, addressing and resolving hardware, software, and connectivity issues.


2. Administer and maintain physical and virtual server infrastructure.


3. Administer and maintain network and wireless network infrastructure


4. Manage and maintain asset inventory of hardware, software, and applications.


5. Configure, monitor, and maintain VPN solutions to secure remote access for end users.


6. Manage Microsoft 365 environment, including user accounts, permissions, and collaboration tools.


7. Manage Okta identity management including MFA and user provisioning.


8. Implement and monitor security protocols to protect systems and data, ensuring compliance with organizational policies and industry standards.


9. Provide tier and tier 3 support for end users, resolving hardware, software, and connectivity issues.


10. Maintain detailed documentation of system configurations, processes, and troubleshooting steps.


11. Work closely with cross-functional teams to support IT projects and initiatives, ensuring seamless integration of tolls and systems.


12. Oversee all aspects of the BBGH PACS ensuring functionality and reliability.


13. Perform regular system checks and routine maintenance.


14. Ensure compliance with data storage and security regulations.


15. Must participate in the on-call rotation.

Other Job Functions:

Other duties as may be assigned.

Attendance is an essential function of the job.  

Job Qualifications: 

 Education:

Required: Associates Degree in Information Systems, Networking, or other equivalent computer field 

Preferred: Advanced education such as Microsoft Certification  and 3-5 years full-time network administrator experience in a hospital setting.

 Experience:

 Required: Demonstrated experience in information technology                                                                               

Preferred: One or more years actively involved in a highly virtual environment as a network administrator in a healthcare setting.  Experience in Microsoft Servers, Microsoft Office 365 , VMware, Programming of Cisco switches and routers, Cisco Firewalls, Firepower, AirWatch, Mitel VOIP, Exchange, Iron Port, Cisco Wireless Controllers, Unitrends  Cybersecurity and risk mitigation.                                                                                                             

 

License/Certifications:

Required: None  

Conditional:      A+ Certification within 1 year of hire.  Network + Certification within 2 years of hire                                                                                     

Personal Skills:

Teamwork: Takes pride in the work, is on time and is professional

Teamwork: Takes initiative, is involved and accountable

Teamwork:  Cooperates with and supports other team members; praises whenever possible

Customer:  Acknowledges the customers presence immediately and apologizes if they have been waiting

Customer:  Respond to customer requests.  If you cannot meet the request, relay the message to someone   who can and notify the customer of what you have done

Communication:  Be courteous and professional at all times including email and phone communications.

Respect:  Treat one another as professionals with honesty and respect.

Post-offer/per-employment background check and drug screen are required.