Posted 1w ago

Process Operations Coordinator

@ NYC Alliance
New York, New York, United States
$60k-$65k/yrOnsiteFull Time
Responsibilities:Analyze processes, Collaborate with teams, Document workflows
Requirements Summary:Bachelor’s degree in Business Administration, Process Management, or related field; 1 year BPM experience; data-driven; strong communication; process mapping tools experience; Lean/Six Sigma knowledge is a plus.
Technical Tools Mentioned:Blueworks
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Job Description

The Process Operations Coordinator plays a critical role in the company by collaborating with various departments to streamline operations and improve efficiency. The primary focus will be on identifying process gaps, developing and implementing solutions, and measuring performance outcomes. This position will involve working closely with stakeholders to ensure that business processes are aligned with corporate objectives and to cultivate a culture of continuous improvement.

Responsibilities:

  • Analyze current business processes and identify areas for improvement.
  • Collaborate with different teams to design and implement process enhancements.
  • Develop and maintain process documentation, including workflows and standard operating procedures.
  • Conduct training sessions and workshops to educate employees on new processes and tools.
  • Monitor project progress and provide regular updates to stakeholders.
  • Leverage data analytics to track performance metrics and assess the success of implemented changes.
  • Act as a liaison between process teams and executive management to ensure alignment with strategic goals.
  • Foster a culture of continuous improvement and engage employees in process optimization initiatives.