Job Description:

Title: Account Coordinator

Location: Remote – USA or Canada

The Role:

We are seeking a detail oriented self starter who can manage multiple priorities and take initiative on complex projects. This role requires fast, accurate data entry, along with the ability to independently validate, analyze, and ensure data meets our clients’ high standards. Strong customer service skills are essential, as you’ll work closely with the Account Management team to support administrative needs and monthly activities. The ideal candidate is proactive, takes ownership of tasks, and is comfortable following direction while also identifying opportunities to improve processes. This is a permanent, entry level position and an excellent opportunity to begin a career with our company.

The Impact You Will Have in This Role:

This role plays a critical part in ensuring smooth, accurate, and timely delivery of client products. By serving as a primary support partner to the Account Management team, this position helps maintain high client satisfaction, operational efficiency, and compliance standards. The individual in this role directly impacts data integrity, project execution, and cross‑team coordination, enabling teams to stay on track despite shifting priorities. Through proactive monitoring, attention to detail, and a strong sense of ownership, this role helps identify issues early, streamline workflows, and ensure deliverables meet both client and company expectations. Success in this position contributes to stronger client relationships, improved process reliability, and overall team productivity.

What You’ll Be Doing in This Role:

Review monthly activities and act as the primary point of contact for the Account Management team to initiate product delivery
Proactively monitor projects across multiple stages, adjusting priorities as demands shift throughout the month
Accurately interpret and enter detailed, complex requests into Salesforce for the appropriate production teams
Submit final creative assets for compliance approval when required
Perform high‑volume data entry and analysis of client‑provided information, ensuring consistency and standardization across systems
Collaborate closely with cross‑functional team members, reprioritizing work and providing support as needed
Support periodic audits by gathering compliance documentation and contributing to ongoing quality analysis
Maintain up‑to‑date automotive model information and associated video assets within internal databases
Provide additional support to the Account Management team on custom projects and ad hoc requests

Qualifications of this Role:

2–4 years of experience in an administrative or support role
College degree in Business Administration or a related field preferred
Strong technical aptitude with the ability to work confidently in data‑driven systems
Exceptional attention to detail with the ability to efficiently manage multiple priorities
Excellent organizational, written, and verbal communication skills
Proven self‑starter who takes initiative, prioritizes effectively, and manages projects with urgency and minimal supervision
Proficient in Microsoft Office Suite, with the ability to quickly learn new technologies and custom software

The Hiring Manager says:

We’re looking for someone who takes ownership of their work, pays close attention to detail, and is excited to support a fast‑moving team. This role is ideal for a self‑starter who enjoys problem‑solving, managing multiple priorities, and ensuring nothing slips through the cracks. You’ll work closely with Account Management and have a real impact on how smoothly we deliver for our clients. If you’re proactive, organized, and eager to grow, we’d love to meet you.

This position has a starting salary range of $20.00 – $24.00 CAD per hour. This is the range we reasonably and in good faith expect to pay for the role at the time of posting. An employee’s pay within the range is determined by a number of factors, including relevant skills, education, qualifications, experience, performance, business or organizational needs, and geographic location.

Our Values
We POWER Our Customer’s Success
We are Innovative, Collaborative and Grounded and in Data

We Make Things Easy

We Get It Done
We Start with Trust & Prove it Everyday

JD Power is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

Should you require accommodations during the recruitment and selection process, please reach out to [email protected].

JD Power does not disclose your personal data to unauthorized third parties. However, as a global corporation consisting of multiple affiliated companies in various countries, JD Power has international sites and JD Power uses resources located throughout the world. JD Power may from time to time also use third parties to act on JD Power’s behalf. You agree to the fact that to the extent necessary your personal data may be transferred and/or disclosed to any company within JD Power group of companies as well as to third parties acting on JD Power’s behalf, including also transfers to servers and databases outside the country where you provided JD Power with your personal data. Such transfers may include for example transfers and/or disclosures outside the European Economic Area and in the United States of America. If you are a California or United Kingdom resident, additional disclosures about the information we collect and how we use that information can be found by clicking here.

To all recruitment agencies: JD Power does not accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes.

Company Mission

Our mission in the market we serve is clear. To power every auto-related decision through proprietary data, advanced analytics, deep industry expertise, and seamless workflows that connect insight to action.

Our Values

We POWER Our Customer's Success

We are Innovative, Collaborative and Grounded in Data

We Make Things Easy

We Get It Done

We Start with Trust & Prove it Everyday

Should you require accommodations during the recruitment and selection process, please reach out to [email protected].

To all recruitment agencies: JD Power does not accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes. 