ARROW SECURITY is one of the largest privately held security guard companies in the United States with a 97% customer retention rate and an average client relationship of over 15 years. Our dedication to customer service runs deep throughout the entire organization and is what sets us apart from the competition. With our continued growth and mission focus we are looking to add a Director of Security to support one of our prestigious clients in New York City.

Lead a top-performing security team, oversee operations, and be the key client liaison at a prestigious location. Full support provided for Fire and Life Safety Director (FLSD) certification. This is a career-advancing role for proven leaders ready to drive operational excellence.

Essential Job Duties

·        Lead and mentor the site management and supervisory team

·        Serve as the primary liaison with client stakeholders

·        Ensure compliance with contracts, post orders, and regulations

·        Drive KPI performance, operational efficiency, and risk mitigation

·        Oversee workforce planning, budgeting, and administrative operations

·        Lead incident management and crisis response

Position Requirements

·        5+ years of progressive security or operations management experience

·        Experience managing large teams and high-profile accounts

·        Strong client relationship and financial management skills

·        Exceptional leadership, communication, and decision-making ability

·        Ability to thrive in high-pressure environments

If you’re ready to take the next step in your security leadership career and make a real impact at a high-profile site, we want to hear from you!

The expected hiring range for this position is $77,360- $87,360 annually, commensurate with experience and location.

Founded in 1985, we have perfected our approach to high quality security. As a true Super Regional guarding company, we are large enough to provide our Clients and Officers with the resources, technology and supervision to deliver a superior security program while being nimble enough to react quickly and deliver exceptional customer and employee experience. "We Care" about our Officers and make sure to take care of the people that take care of our Clients.

Arrow Security is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

If you have a disability that requires an accommodation to complete the application process, please email Arrow Security Human Resources Department at HR [email protected] Please include your full name, contact information and details about your request in the email.