Posted 2mo ago

Event & Experience Team Member (Part-Time)

@ Mark Anthony Group
Lincoln, Ontario, Canada
OnsitePart Time
Responsibilities:Set up experiences, Host experiences, Lead distillery tours
Requirements Summary:Part-time hospitality role requiring customer service, event support, ability to lift equipment; Smart Serve Ontario certification required; ability to work evenings/weekends.
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Job Description

Dillon’s Small Batch Distillers is growing our Events & Experiences team, and we’re looking for energetic, hospitality-driven individuals who love spirits, people, and creating memorable moments.

As a Part-Time Event & Experience Team Member, you’ll play an essential role in bringing the Dillon’s brand to life both on-site at our distillery and out in the community. You’ll help execute our signature guest experiences, and represent Dillon’s at markets, festivals, and offsite event. 

What You’ll Do

Event & Experience Execution

  • Set up, host, and lead our Craft Your Own Gin and cocktail‑making experiences, ensuring every guest leaves inspired and delighted.
  • Support all on‑property events, including markets, pop-ups, and large-scale festivals.
  • Ensure safety and compliance in production-adjacent areas during tours.
  • Encourage and report retail purchases after experiences and tours.
  • Support store staff with meeting sales goals set by management.
  • Promote Sipping Society sign-ups, email capture, and upcoming events.

Brand Representation

  • Act as a Dillon’s brand ambassador at offsite events alongside the Events Coordinator.
  • Engage warmly and professionally with guests, partners, and vendors while representing our story, our craft, and our spirits.

Retail & Guest Support

  • Be trained on Dillon’s spirits, production processes, and tour information.
  • Provide support in our retail store on an as‑needed basis, offering exceptional guest service and product knowledge.
  • Lead engaging distillery tours: production overview, grain-to-glass storytelling, explaining our unique process, and tasting education.
  • Tailor tour depth for audience type (enthusiasts, newcomers).

 

 

What You Bring

  • Hospitality or customer service experience — you know how to make guests feel welcome, informed, and taken care of.
  • An upbeat, people‑first attitude and a passion for creating memorable experiences.
  • Interest in cocktails and spirits — experience is an asset, but not required. We’ll teach you everything you need to know about the Dillon’s way.
  • Smart Serve Ontario certification (required before start date).

 

  • Comfort working flexible hours, including evenings and weekends depending on event schedules.
  • Ability to lift and move event materials (typical event setup requirements).

What We Offer

  • Comprehensive training on our spirits, brand story, and guest experience standards.
  • A dynamic, fun, and collaborative work environment.
  • Opportunities to grow within a unique craft spirits setting.
  • A chance to be part of a team that values creativity, authenticity, and great hospitality.
  • Staff discounts on spirits/merchandise. (25%)
  • $20/hour

Our Values:

At Dillon's, we live by 5 core values every day. They are the cornerstone of our culture and the values that we look for in who we hire:

Sense of Urgency 

  • We value sense of urgency because we are a fast-paced company in a fast-paced industry 
  • You act as if there is no tomorrow and get it done today

Authenticity 

  • We value authenticity because we need to stay real 
  • You are authentic, diplomatic, respectful, thoughtful and you always have the best intentions 

Simplicity 

  • We value simplicity; why use 50 words when you can use 5? 
  • You thrive in ambiguity, are comfortable with change and bring simplicity to complex situations or grey area 

Humility 

  • We value humility; there is no room for egos here 
  • You’re not stubborn, you listen, take feedback/direction and respond quickly to changing direction. We are a team that supports each other 

Trust 

  • We value trust because unless we are both trusted and trusting, we will not succeed as a team 
  • You put trust in others and do your best to never let anyone down