POSITION DETAILS:

Position Title:

Channel Account Manager

Reports to (POSITION):

Channel Sales Team Leader / Head of Channel

Team:

Channel Sales

Department:

Sales

BYTES:

Established in 1982, Bytes has grown rapidly and now employs over 800+ people across 6 locations in the UK and Ireland. Our turnover in Financial Year 2025 was in excess of £2bn. We work with SME’s, corporates and public sector organisations to modernise and digitally transform their IT infrastructures.

We invest in our employees through on-going support, training and advice to help them achieve their career aspirations, rewarding success both financially and personally. There is opportunity to grow and move internally which can be seen through our long-standing employees who have developed existing and new skills to move into senior positions in the organisation leaving space for new team members to begin their journey.

Your Future Starts Here

Why Bytes?

• Over 800 staff (plans to double in size over the next 5 years)
• Operating from modern, hybrid working environments with offices in Leatherhead, Reading, London, Manchester, Port Solent and Dublin.
• Winners of an array of industry awards
• Sunday Times Top 100 Best Places to Work
• Excellent training and career prospects offered
• Fantastic office with gym, canteen, open plan, smart casual dress code, regular incentives and company events
• Supporters of 85+ charities with strong commitment to diversity and sustainability

PURPOSE OF JOB:

As a Channel Account Manager at Bytes Software Services, your primary focus will be on identifying, onboarding and developing new channel partners. You’ll play a key role in expanding our partner network and driving revenue through strategic engagement. Once onboarded, you’ll manage and nurture these relationships to ensure long-term success and alignment with Bytes’ commercial goals. This role is ideal for someone with early career experience in IT sales who is ready to take ownership of partner acquisition and growth.

KEY RESPONSIBILITIES:

• Proactively identify and engage potential new channel partners across target sectors

• Lead initial outreach, qualification and onboarding of new partners

• Develop tailored engagement plans to support partner ramp-up and early success.

• Identify new business opportunities within the channel.

• Collaborate with the marketing team to create and execute impactful channel sales campaigns and promotions.

• Support partners in identifying opportunities, building joint value propositions and closing deals

• Attend partner meetings, events and training sessions to strengthen relationships and represent Byt

• Stay updated on industry trends, market conditions, and competitors' activities to maintain a competitive edge in the channel sales landscape.

Skills Required:

• 1–3 years’ experience in sales, business development or account management, ideally in a channel or partner-facing role

• Familiarity with Microsoft technologies and the broader IT ecosystem

• Organised and proactive, with strong time management and attention to detail

• Excellent communication, negotiation, and interpersonal skills to effectively engage with partners and team members.

• Proven ability to prospect, qualify and onboard new business relationships.

• A growth mindset and willingness to learn and develop within the role