POSITION SUMMARY: 
Working in concert with the Shift Supervisor, provides general assistance and support to cli-ents residing at the emergency shelter site and regularly monitors the safety and security of clients and staff.

POSITION DUTIES: 

• Providing direct assistance, support, and care to clients residing in the shelter.
• Assist with the distribution of meals and maintaining the cafeteria clean and ensuring that all DOHMH protocols are followed.
• Complete initial intakes and provide a tour.
• Conduct wellness check to ensure that all clients are safe and report any abnormalities and make sure that a report is submitted after wellness is completed.
• Conduct hourly rounds and log the outcome of the event.
• Conduct room/dorm inspection to ensure that clients units are safe and free of hazardous conditions.
• Complete work orders and conduct follow-ups.
• Remove any contraband and complete reports.
• Write occurrence and incident reports when deemed necessary.
• Support and assist in enforcing shelter rules and regulations.
• Sorting and distributing client’s mails.
• Serve as a Liaison to the current atmosphere in the facility.
• Report incidents, accidents and client concerns immediately via occurrence/incident report.
• Collaborate with monthly fire drills and report outcomes on your assigned lead.
• Must be able to work flexible hours when needed.
• Attend mandatory meetings and participate in trainings as directed by the supervisor.
• Manages CARES, the DHS data base.
• Comply with all DHS Absorb trainings as scheduled by DHS.
• Able to lift about 50 pounds of weight, bend, and climb stairs.
• Retrieve client's belongings from storage as needed. 
• Distribute client supplies as needed.
• Exchange client’s linen as needed.

• Perform other duties as assigned by supervisor when and as needed. 

   

Requirements: 

• High school diploma or equivalency preferred.
• Ability to speak, write and understand English.
• Food Handlers Certification required.
• NARCAN Certification required. 
• CPR/Fist Aid Training required.
• F-02 preferred.
• Bilingual English/Spanish preferred.
• HHA/CAN or other medical training preferred.