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Posted 2mo ago

Program Manager, TetraScience OS Implementation

@ TetraScience
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Cambridge, Massachusetts, United States
RemoteFull Time
Responsibilities:Lead team, Deliver programs, Standardize playbook
Requirements Summary:5+ years in project/program management in a technical, customer-facing environment; proven people management; deep cloud/data fluency; ability to design blueprints; Life Sciences/Biotech experience; strong alignment with the Tetra Way.
Technical Tools Mentioned:Cloud platforms (AWS, GCP, Azure), Lucidchart, Miro, Confluence
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Job Description

About TetraScience

TetraScience is the Scientific Data and AI Company building Tetra OS, the operating system for scientific intelligence. We help the world’s leading life sciences firms turn fragmented scientific data into AI-native assets and scientific workflows that accelerate discovery, development, and manufacturing. TetraScience’s growing ecosystem of strategic partners includes NVIDIA, Databricks, Thermo Fisher Scientific, Snowflake, Google, and Microsoft.

In connection with your candidacy, you will be asked to carefully review “The Tetra Way,” authored by our CEO, Patrick Grady; it is impossible to overstate the importance of this document, and you should take it literally as you decide whether our mission, culture, and expectations are right for you.

What You Will Do 

The Role Reporting directly to the Chief Customer Officer, the Program Manager is the operational heartbeat of our customer delivery organization. You will lead a high-performing team of Senior Implementation Project Managers (SPMs) to ensure the successful deployment and adoption of the TetraScience Operating System (OS).

This is a high-impact leadership role that requires a rare blend of executive-level program governance and deep technical execution. You will be responsible for the professional growth of your team while personally driving our most strategic, high-stakes enterprise programs to the finish line.

  • Team Leadership & Scale: Lead, mentor, and scale a team of Senior Implementation Project Managers. You will be responsible for their professional growth, performance management, and ensuring the team embodies "Extreme Ownership."
  • Strategic Delivery: Directly lead the end-to-end delivery of 1–2 of our most complex, "first-of-its-kind" enterprise programs, setting the gold standard for how the TetraScience OS is implemented.
  • Standardize the Playbook: Transition our delivery from "bespoke" to "industrialized." You will author high-fidelity documentation, work instructions, and implementation frameworks in Confluence to ensure a "single source of truth."
  • Portfolio Governance: Establish KPIs and live dashboards to provide real-time visibility into the health of all product development. You are the final point of escalation for delivery blockers across the CCO’s organization.
  • Cross-Functional Orchestration: Partner with Engineering, Product, and "Sciborgs" to align technical dependencies (Cloud, Data Engineering, AI models) with customer commitments.
  • Executive Engagement: Represent the CCO’s office in C-level conversations with our Life Science partners, navigating organizational complexity and ensuring long-term customer value.