Posted 1y ago

Invoicing Customer Service Coordinator

@ Total Quality Logistics
Milford, Ohio, United States
$17/hrOnsiteFull Time
Responsibilities:Processing payments, Resolving billing issues, Communicating with customers
Requirements Summary:Experience in bookkeeping, clerical accounting, AP/AR or general office support preferred. Excellent communication skills and attention to detail required.
Technical Tools Mentioned:Microsoft Office
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Job Description
About the role:
As a part of our Billing team, you will specialize in processing payments and billing customers. You will work within a designated group where we will train you to deliver expertise in the areas of invoicing, payment resolution, audit, specialized billing and large customer support.

What’s in it for you:
Compensation starting at $16.50/hour
Health, Dental and Vision coverage to best fit your needs, including a plan that takes $0 out of your paycheck + 401(k) with company match 
Advancement opportunities with structured career paths 
Up to $5,000/year in tuition reimbursement
Employee referral bonus opportunities
We win wherever we go - Voted a Top Workplaces USA (2021, 2022) and Forbes America’s Best Employers (2022)

What you’ll be doing:
Process incoming paperwork for billing and accounts payable
Review all documents for accuracy while ensuring they are filled out completely
Make outbound calls to resolve paperwork issues 
Communicate with sales teams and customers to help resolve any billing discrepancies
Answer incoming calls and connect them to the appropriate team

What you need:
Ability to take ownership of responsibilities and see tasks through completion
Excellent communication skills with great attention to detail
Proficient with Microsoft Office products
The desire to be a part of TQL while contributing to our continued growth
Experience in bookkeeping, clerical accounting, AP/AR or general office support preferred

Where you'll be: 1701 Edison Dr, Milford, OH 45150

Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.