Who We Are

At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage.

Our Global Reach

JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com’s international logistics footprint.

Learn more about who we are and what we do: https://www.jingdonglogistics.com/

What We Offer

Joining JD Logistics means helping shape the future of global supply chain and logistics. You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you’ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry.

About The Team

You’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.

We are recruitng to a new onsite coordinator role for our Birmingham Warehouse.

Job responsibilities:

1，成本预提，相关结算，以及对账工作

1, Cost Provisioning , related settlement and reconciliation work

2，相关系统更新功能，流程优化，PDA版本更新，等相关培训工作

2, Related system update functions, process optimization, PDA version updates, and other related training work

3，客户导入相关流程，以及对应系统对接，方案，规划的联动工作

3, The process of customer onboarding, along with the corresponding system integration, solutions, and planning coordination work

4，运营指标的实时监控，及时预警，协调相关资源

4, Real-time monitoring of operational indicators, timely alerts, and coordination of relevant resources

5，保持与客户，仓库的日常沟通。针对突发异常情况的相应，如订单拦截，发货异常，提货异常等

5. Maintain daily communication with clients and warehouses. Respond to emergency situations such as order interception, shipping anomalies, and pickup anomalies, etc

6，合同续签，价格变更，以及相关服务报价，相应的流程。

6, Contract renewal, price adjustment, and related service quotations, along with the corresponding procedures

Essential Requirements

Fluent Mandarin speaker. Fluent English speaker.

Good computer literature.

Multi-site travel required.

At JINGDONG Logistics, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.

Ready to apply?

Take the next step in your career, apply now and explore the opportunities we have to offer.

3PL Onsite Coordinator