Posted 1y ago

BOS Associate I

@ FUJIFILM Business Innovation
Taguig, National Capital Region, Philippines
RemoteFull Time
Responsibilities:Perform data, Meet targets, Prepare reports
Requirements Summary:Associate degree or two-year college; strong data entry skills; good English; typing speed 166 keystrokes per minute; eligible to work in the Philippines.
Technical Tools Mentioned:Data entry systems, Microsoft Office, Typing software
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Job Description

Responsible for: 

The BOS Associate I is a back office role capacity with complex data entry/processing duties, reporting, reconciliation, analysis and delegated tasks to support the BOS team in the execution of business goals and objectives

 

Extent of Authority:   
  • Perform standard to complex data processing and back office duties, reporting, reconciliation and analysis according to procedures set per job or task

 

Main Activities: 
  • Perform back office duties while managing delegated tasks efficiently
  • Meet the required job target, accuracy, turnaround time and quality standards of BOS jobs
  • Prepare and send job status, forecast, performance, timesheet and other related reports 
  • Communicate, acknowledge and respond to updates, queries or escalations in a timely or urgent manner   
  • Support the team in ensuring a service-oriented and professional working environment
  • Escalate technical, operational and administrative   issues and concerns to the line manager 
  • Act as a reliever for other functions during peak volumes or in the absence of the Co-Associate
  • Perform miscellaneous job-related duties as assigned 
  • Use or wear personal protective equipment (PPE) e.g. vests, ear plugs, safety shoes, safety goggles etc. as per PPE requirements in your designated work area.   
  • Ensure you do not discriminate against, harass or bully co-workers, prospective co-workers, FUJIFILM Data Management Solutions Pty Limited (FUJIFILM DMS) sub-contractors, visitors, clients or customers and ensure you treat people with fairness and respect in the performance of your duties.
  • Ensure all FUJIFILM DMS policies, including Business Management System and Security policies and procedures are adhered to.
  • Ensure Work Health and Safety policies and procedures are adhered to.
  • Ensure that you, and employees within your area of responsibility, take care at all times to work in a safe manner and report workplace hazards.

 

Key Skills and Personality Traits: 

Key Skills:

  • Knowledgeable in the data entry function, systems and tools
  • Good command of verbal and written English
  • Strong commitment to deliver and meet deadlines
  • Highly organized, analytical and detail-oriented
  • Proactive attitude and outlook towards work
  • Customer service orientation and a sense of ownership
  • Manage time and maintain composure during stressful situations
  • Minimum typing speed of 166 keystrokes per minute (kpm) 

Personality Traits:

  • Communicate, build rapport and relate well with other people
  • Flexible to render overtime at short notice or changes in work schedules or rest days
  • Receive and give feedback, concerns, issues, suggestions in a constructive or professional manner

 

Qualifications and Typical Experience: 
  • At least graduate of any two-year course or second year college level
  • Bachelor’s degree on any related course is an advantage
  • Must at least have a “Met Expectations” overall performance rating

 

Special Circumstances: 
  • Use or wear personal protective equipment (PPE) e.g. vests, ear plugs, safety shoes, safety goggles etc. as per PPE requirements in your designated work area.
  • Must be eligible to legally work in the Philippines.
  • Employment is dependent on a national police criminal history check that is acceptable to FUJIFILM DMS.
  • Additional security clearances may be required as requested by FUJIFILM DMS or its clients.
  • Required to work reasonable additional hours as may be necessary to meet the requirements of the position.
  • Maintain FUJIFILM DMS and client confidentiality.
  • Some travel may be required to various FUJIFILM DMS sites, interstate or overseas to meet requirements of the role.
  • May be needed to be on-call from time to time to meet requirements of the role. 
  • Required to participate in workplace fit-for-work initiatives (including stretching programs).