At Electrolux Professional Group we hire to meet needs beyond tomorrow
UNLOCK YOUR POTENTIAL
At Electrolux Professional Group, we believe potential powers progress. We’re not searching for perfection—we’re looking for people with the right mindset. If you're curious, resilient, and ready to grow, you'll find the space to lead, innovate, and together with us Meet the needs beyond tomorrow.
https://www.electroluxprofessionalgroup.com/en/join-us/
Responsibilities
WHAT YOU’LL BE DOING
The Connectivity Product Manager for APAC will be responsible for driving the end-to-end lifecycle of connectivity solutions for commercial laundry equipment. This includes presales support, technical consultation, order placement, installation coordination, and after-sales service. The role focuses on enabling Wi-Fi and cloud connectivity, IoT integration, and payment systems for coin-operated laundries across the region
KEY RESPONSIBILITIES-
Presales & Quotation Support- Act as the technical expert during the inquiry stage, providing accurate specifications and solution recommendations.
- Prepare quotations and proposals in collaboration with the sales team.
- Conduct site surveys and advise on connectivity requirements for laundry equipment.
- Ensure correct configuration and compatibility of connectivity solutions for each order.
- Coordinate with supply chain and operations teams to guarantee timely delivery and installation readiness.
- Support installation teams with technical guidance for connecting equipment to Wi-Fi, cloud platforms, and payment systems.
- Validate system functionality and ensure successful activation of connectivity features.
- Serve as the primary point of contact for troubleshooting connectivity issues.
- Provide training and onboarding for customers on digital services and payment systems.
- Gather feedback to improve product performance and customer experience.
- Collaborate with global and regional teams to align APAC connectivity strategy with overall business objectives.
- Identify market trends and customer pain points to propose new features and services.
- Support development of business cases for connectivity solutions and digital services.
Qualifications
WHAT’S NEEDED FOR YOU TO THRIVE
- Bachelor’s degree in Engineering, IT, Business, or related field.
- 5+ years of experience in IoT, connectivity solutions, or technology service management (preferably in laundry or similar industries).
- Strong technical understanding of Wi-Fi, cloud platforms, and payment integration systems.
- Excellent communication and presentation skills; ability to work cross-functionally.
- Project management experience with ability to handle multiple installations across APAC.
- Proficiency in MS Office; familiarity with AutoCAD or similar tools is a plus.
- Willingness to travel within APAC (up to 30%).
OUR CULTURE IN 4 WORDS
Be Customer Obsessed. Build Trust. Be Bold. Act Sustainably.
(We’re building it every day — and we’d love your help.)
WHAT’S IN IT FOR YOU
Trust, ownership, and the opportunity to grow
• Be part of a company grounded in customer focus, sustainability leadership, innovation, and social impact. We aim to Meet Needs Beyond Tomorrow
• The possibility to work hybrid and build a flexible worklife balance
• Be part of an industry shift that makes a difference — in how people live, cook, clean, care, and serve
• Plus: country-specific perks and benefits designed to support your well-being.
Company
Electrolux Professional Group - meeting needs beyond tomorrow
Electrolux Professional Group is the sustainability leader in our industry and one of the leading global providers of food service, beverage, and laundry equipment for professional users. Our innovative products and worldwide service network make our customers’ work-life easier, more profitable – and truly sustainable every day. Our solutions and products are sold in over 110 countries. In 2024, the Electrolux Professional Group had global sales of SEK 12.5bn and approximately 4,300 employees. Electrolux Professional’s B-shares are listed at Nasdaq Stockholm. For more information, visit https://www.electroluxprofessionalgroup.com