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Posted 1mo ago

Sales - Managed Services Account Executive

@ Pellera Technologies
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New York, New York, United States
HybridFull Time
Responsibilities:Identify opportunities, Develop pipeline, Lead engagements
Requirements Summary:7-10 years IT services or Managed Services sales; proven outsourcing/complex IT engagements; ITIL familiarity; executive-level engagement; bachelor preferred; ITIL/vendor certifications desired.
Technical Tools Mentioned:ITIL
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Job Description

Managed Services Account Executive

 

Job Summary:

 

The Managed Services Account Executive (MS-AE) drives growth, profitability, and client success for Pellera’s Managed Services portfolio across an assigned region.

This role focuses on identifying strategic outsourcing and managed services opportunities, shaping outcome-based solutions, and maintaining strong executive-level client relationships.

The MS-AE collaborates with presales architects, delivery leadership, and account teams to win large, complex engagements.

 

Essential Functions:

  • Identify, qualify, and develop strategic Managed Services opportunities across assigned territory.
  • Serve as a thought leader in modern Managed Services, outsourcing models, and operational excellence.
  • Represent Pellera’s capabilities and value propositions to client executives and boards.
  • Collaborate with Account Executives on territory strategy and client engagement.
  • Lead Managed Services pursuits through qualification, solution development, pricing, and closure.
  • Develop outcome-based service programs in partnership with pre-sales architects and operational leadership.
  • Maintain strong client relationships to drive satisfaction, renewal, and expansion.
  • Ensure accurate pipeline forecasting and account planning updates.
  • Collaborate with Delivery leadership to ensure successful onboarding and long-term client success.
  • Support internal GTM initiatives, training, and service refinement.

 

Education and Experience:

  • 7-10 years of successful IT services or Managed Services sales experience.
  • Proven track record winning large outsourcing or complex IT service engagements.
  • Strong familiarity with ITIL frameworks and operational delivery models.
  • Demonstrated ability to engage senior executives, CIOs, and board-level stakeholders.
  • Bachelor’s degree preferred; Business or IT focus recommended.
  • Relevant certifications (ITIL, vendor specialties) desired.

 

Physical Requirements:

  • Typical office or home office environment.
  • Use of computer and standard office equipment required.
  • Frequent travel by air or automobile.
  • May require evening or weekend hours depending on business needs.