POSITION SUMMARY:

The Case Manager works collaboratively with counselors to provide comprehensive case management services to patients/clients of WestCare diagnosed with substance use disorders, mental health conditions, or co-occurring disorders. This role ensures clients receive coordinated, recovery-oriented care, helping them access resources, overcome barriers, and achieve their treatment goals.

ESSENTIAL JOB FUNCTIONS:

• Educate and refer patients to community agencies and businesses that appropriately address the patients’ needs for food, clothing, shelter, employment transportation, etc.
• Utilize and manage Electronic Health Record (EHR) systems for data entry and client information tracking, ensuring program alignment.
• Assist clients with establishing or re-establishing support systems within their community.
• Facilitate client groups as directed.
• Conduct client screenings and assessments.
• Act as advocate on behalf of the patient to improve access to the services needed.
• Participate in clinical staffing decisions regarding the patients’ current strengths and resources and their need for additional resources.
• Complete documentation to services on provided forms in a timely manner.
• Provide input into the patient’s treatment needs and disposition.
• Assist other WestCare staff as needed in a collaborative manner to promote cooperation and portray a professional image to the community.
• Embrace and embody mission, vision, guiding principles, clinical vision and goals of WestCare Foundation.\
• Other duties as assigned, per programmatic needs.