Elite Sports Medicine + Orthopedics is seeking a reliable and customer-focused Scheduling Support Specialist to join our team. This role is ideal for someone who enjoys working in a fast-paced healthcare environment, communicating with patients over the phone, and staying highly organized. This full-time position is Monday through Friday and based at our Midtown location: 2004 Hayes Street, Nashville, TN.
Responsibilities
- Answer high-volume incoming calls and return voicemails in a timely manner
- Schedule new and returning patient appointments for multiple providers
- Follow provider-specific scheduling protocols and scripts
- Verify and update patient demographics, insurance, and medical records
- Coordinate with referring providers and hospitals to obtain required documentation (referrals, imaging, records, etc.)
- Ensure all patient information is complete prior to appointments
- Provide excellent customer service to patients, providers, and team members
Benefits
- Medical (PPO & High Deductible Health Plan options)
- Dental & Vision Insurance
- Health Savings Account (HSA)
- 401(k) with employer match
- Paid Time Off (PTO) & Paid Holidays
- Company-paid Life, AD&D, and Long-Term Disability
- Employee Assistance Program
Apply today to join a team dedicated to delivering exceptional patient care!