Posted 2w ago

Service Administrator

@ Indel Power Group
Richmond, Virginia, United States
$50k/yrOnsiteFull Time
Responsibilities:Provide admin, Coordinate repairs, Update customers
Requirements Summary:Administrative support for the service team; manage repair orders; coordinate with technicians; communicate with customers.
Technical Tools Mentioned:Microsoft Office, CRM, ERP, Repair management software
Save
Mark Applied
Hide Job
Report & Hide
Job Description
Service Administrator 

Curtis Power Solutions

Richmond, VA

Compensation is contingent on experience and skills starting at $50,000+

  

Curtis Power Solutions, a subsidiary of Indel Power Group, has an opening for a Service Administrator at our location in Richmond, VA. This individual will be organized with the ability to multi-task and possess good customer and communication skills. Joining the service team will provide you with a rewarding work environment, excellent pay and benefits, and an opportunity for advancement.

Key Responsibilities

  • Provide administrative assistance to support the service team
  • Support the complete repair process including opening repair orders, coordinating with the technicians, communicating repair cost & time estimates to customers, and repair order billing
  • Promptly address and resolve customer concerns and service follow-up issues
  • Excellent customer service skills
  • Maintain open communication with technicians, management team and customers regarding job status

Why Indel Power Group

  • Competitive compensation package, DOE
  • Monthly performance incentives
  • Rewarding work environment
  • Opportunities for relocation & advancement
  • Long established, family-owned business

Indel Power Group offers 

  • Excellent medical, dental, & vision coverage
  • Short-term/long-term disability and employee life insurance
  • 401k, with matching
  • Employee Assistance Program (EAP)
  • Paid Annual Leave
  • Paid Holidays


Indel Power Group is a drug-free workplace. All offers of employment are contingent upon passing a pre-employment drug screen and background check.

Indel Power Group is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.