Special Event Sales Coordinator
Full-Time | Washington, D.C. | On-Site
ABOUT THE ROLE
Carmine’s Washington, D.C. — the beloved Southern Italian institution in the heart of Penn Quarter — is looking for an organized, energetic, and guest-focused Special Event Sales Coordinator to join our events team. This is your foot in the door to one of D.C.’s most iconic dining experiences and a true launchpad for a career in event sales.
From Congressional dinners and lobbying firm receptions to embassy gatherings and milestone celebrations, Carmine’s D.C. hosts some of the most memorable group experiences in the nation’s capital. You’ll work side by side with our Sales Managers and Director of Events, learning the business from inquiry to execution while becoming the operational backbone of our special events program.
This isn’t just an admin role — it’s a front-row seat to a high-volume event operation, with a clear path to grow into a Sales Manager position.
YOUR ROLE WITH US
- Be the first voice guests hear — respond to all inquiries via phone and email with warmth, professionalism, and on-brand tone that reflects the Carmine’s experience
- Create and update Banquet Event Orders (BEOs), manage CRM records in Tripleseat, track event details, and maintain OpenTable reservations with precision
- Receive and record all incoming leads in Tripleseat from initial inquiry through BEO distribution, ensuring nothing falls through the cracks
- Support the sales process by qualifying leads, gathering event details, and routing inquiries to the appropriate Sales Manager
- Collect deposits and final payments, confirm menu selections, follow up for guest counts, and keep all BEO details current and accurate
- Coordinate third-party catering orders — inputting, quantifying, printing, and distributing while verifying accuracy and completeness
- Develop deep knowledge of Carmine’s D.C. private dining spaces, menu offerings, portion sizes, and operational flow so you can speak confidently about what we offer
- Collaborate across FOH, BOH, and third-party partners to ensure seamless communication leading up to and during events
- Assist with setup for large and specialty events, pull inventory, and confirm the return of event supplies after service
- Provide hands-on onsite support during events — helping with prep, stepping in where needed, and ensuring every event gets off to a flawless start
- Stay curious, ask questions, and embrace this as a learning environment — the goal is to grow you into a full sales professional
WHAT WE’RE LOOKING FOR
- 1–2 years of experience in a customer service, administrative, or hospitality support role; restaurant or catering experience is a plus
- Strong written and verbal communication skills — friendly, polished, and responsive in every interaction
- Highly organized with sharp attention to detail; you’re the person who catches the thing everyone else missed
- Comfortable managing multiple tasks simultaneously and staying composed under pressure
- Positive energy and a team-first mindset — you uplift the people around you
- Familiarity with Microsoft Office, Outlook, and event or reservation platforms like Tripleseat or OpenTable is a strong plus
- Awareness of the D.C. hospitality and events landscape — understanding of the corporate, government, and association market is an advantage
- Flexibility to work occasional evenings or weekends during peak event periods
THE PERKS
- Competitive hourly pay
- Paid time off and sick days
- Health and dental coverage
- Free meals at Carmine’s D.C. plus 20% employee discount across all locations
- A clear career path into event sales — we promote from within and invest in our people
- A collaborative, team-oriented culture at one of D.C.’s most recognized dining destinations
ABOUT CARMINE’S
Carmine’s is a legendary name in American dining, built on generous family-style portions, warm Italian hospitality, and unforgettable group experiences. With over 35 years of success and locations in New York City, Washington D.C., Las Vegas, Atlantic City, and the Bahamas, we’ve made our reputation on big flavors, bigger celebrations, and WOW moments for every guest.
Our D.C. location sits in the vibrant Penn Quarter neighborhood — steps from major cultural institutions, federal offices, and the city’s most active corporate and social corridors. Join a team that knows how to work hard, deliver consistently, and grow careers from the ground up.
Ready to start your career in events at the heart of D.C.?
Apply today and become part of the Carmine’s family.