A Food Server, also known as a Waiter or Waitress, is responsible for taking orders from restaurant patrons and delivering their food to them. Their duties include explaining the menu to their customers, communicating with kitchen staff and balancing dishes as they bring them to the appropriate table.

Food Servers collaborate with Cooks, Chefs, Restaurant Managers and other foodservice staff to provide excellent customer service and maintain a positive reputation for the organization. Food Server responsibilities include:

Greeting and seating customers
Taking food and beverage orders and accurately entering them into the ordering system
Making menu item recommendations
Communicating any food allergy or special nutrition needs to kitchen staff
Ensuring all orders are filled quickly and accurately and that food is high quality
Providing attentive service to diners, like refilling drinks as needed and checking their needs during meals
Promptly addressing any customer service issues and referring to management if and when necessary
Performing some cleaning duties, such as at the service station, around the kitchen and in the dining area

Food Handling and TABC Certificate, Bilingual Spanish

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