Description
NexTech Solutions (NTS) is a team of experts and engineers who understand the challenges that organizations face in finding and implementing the best technologies and IT solutions to meet mission requirements. We work with our government customers in defense and civilian agencies to identify new technologies.
The Opportunity
We are seeking a Systems Engineer to support our core automation platform and serve as a trusted technical partner to our customers. This role is a mid-level position with responsibility for leading projects technically while working closely with cross-functional internal teams and customer stakeholders.
This is a hybrid position based in Tampa, FL, combining remote work with on-site customer engagements. The System Engineer will play a key role in post-sales implementation, optimization, and ongoing support. This role requires both strong hands-on technical expertise and the ability to translate business requirements into effective, automated technical solutions.
Key Responsibilities (*Essential Functions)
Technical Leadership & Project Execution
- Lead the technical execution of customer-facing projects from initiation through completion, ensuring successful delivery of automated solutions.
- Serve as the technical lead on assigned engagements, coordinating tasks across internal engineering, product, and support teams.
- Design, implement, and maintain scalable, secure, and automated system architectures aligned with customer requirements.
- Troubleshoot complex infrastructure, automation, and virtualization issues across customer environments.
Ensure solutions meet performance, reliability, and security expectations.
Customer Engagement & Solution Delivery
- Act as a primary technical point of contact for customers during post-sales implementation and delivery phases.
- Advocate for customer needs internally to ensure alignment between delivery, product, and engineering teams.
- Lead technical discussions with customer engineering and operations teams, including architecture reviews and implementation planning.
- Gather, analyze, and document customer business and technical requirements.
- Translate business needs into clear technical designs and automation workflows.
Automation & Platform Support
- Support and optimize core automation platform across diverse customer environments.
- Develop, enhance, and maintain automation workflows using automation frameworks.
- Identify opportunities to reduce manual processes through automation and workflow optimization.
- Contribute to continuous improvement of automation standards, templates, and best practices.
Infrastructure, Virtualization & Identity Management
- Administer and troubleshoot Linux and Windows Server Environments
- Design, deploy, and support virtualization platforms, including VMware VSphere, KYM, Docker, LXC and Harvester/Rancher.
- Manage and integrate identity and access management systems, including Active Directory, Group Policy, DNS, DHCP, and related services.
- Ensure infrastructure and system configurations align with customer security and compliance requirements.
Documentation & Knowledge Management
- Produce and maintain clear, accurate technical documentation, including system architectures, implementation guides, and operational runbooks.
- Contribute to internal knowledge bases and best practice repositories to improve delivery consistency.
- Document automation workflows, configuration standards, and troubleshooting procedures.
Cross-Functional Collaboration
- Collaborate closely with Product Management to provide feedback from customer deployments and identify enhancement opportunities.
- Work with internal engineering and support teams to resolve complex technical issues.
- Participate in internal design reviews and technical planning sessions.
Requirements
- Fluency in English (written and spoken)
- Must have active Secret or higher Security clearance
Education
- Bachelor's degree in computer science, information technology, system engineering or a related technical discipline, or equivalent professional experience required.
- Advanced degree in computer science, engineering, or related field preferred
- Relevant industry certifications preferred such as:
VMware (VPC or equivalent)
Microsoft Certified: Windows Server / Azure Administration
- Red hat Certified System Administrator (RHCSA)
- Automation or DevOps-related certifications
Required Skills, Experience & Abilities
Technical Skills
- Strong administration and troubleshooting experience with Linux and Windows Server operating systems.
- Experience with virtualization technologies including VMware vSphere, KVM, Docker, LXC and Harvester/Rancher.
- Proficiency in Python and PowerShell scripting for automation, system integration, and operational tooling.
- Experience designing, deploying, and supporting automated infrastructure solutions in enterprise environments.
Professional Capabilities
- Experience leading technical discussions with customers and engineering teams.
- Ability to translate business requirements into technical architecture and automation solutions.
- Demonstrated experience managing complex technical projects through delivery.
- Strong technical documentation skills including architecture diagrams, runbooks and implementation guides.
- Ability to troubleshoot complex infrastructure and system integration issues.
Preferred Qualifications
- Experience supporting defense or government-related environments.
- Familiarity with defense system compliance frameworks and security standards.
- Experience with containerization technologies such as Docker and Kubernetes.
- Exposure to CI/CD pipelines and DevOps tooling.
- Experience supporting automation platforms or workflow orchestration systems.
Professional Attributes
- Strong problem solving and analytical thinking skills.
- Professional and confident communication with technical stakeholders and customers.
- Ability to take ownership of technical tasks and project deliverables.
- Comfort working in evolving environments and adapting to new technologies.
- Strong work ethic, reliability and attention to detail.
- Ability to work independently while collaborating effectively with cross-functional teams.
- Continuous learning mindset and willingness to adopt new tools and technologies.
Physical Demands & Work Environment
The physical demands and work environment described are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Prolonged periods of sitting at a desk and working on a computer.
- Ability to lift up to 15 pounds on occasion (e.g., laptop, technical equipment, or presentation materials).
- Frequent use of hands and fingers for typing, writing, and handling documents.
- Clear vision and hearing required for technical collaboration, presentations and communication with team members and customers.
- Ability to travel domestically to customer sites as required
- Hybrid work environment based in Tampa, Florida combining remote work with on-site customer engagements.
- Professional office and remote work setting utilizing standard office equipment including computers, phones and collaboration tools.
- Regular interaction with internal engineering teams and customer technical stakeholders.
- Work may occasionally occur in government facilities requiring adherence to security protocols.
- Fast-paced technical environment focused on delivering reliable and scalable automation solutions.
Summary
- Hybrid position at NTS site in Tampa, FL with <5% travel expectation
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Equal Opportunity
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. NTS will also consider qualified applicants with criminal histories consistent with relevant laws for employment.
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email [email protected]