Description

Serving Lancaster County Since 1929!

Few companies can claim over 95 years in business, but we can at Thomas E. Strauss, Inc. We owe our ongoing success to our exceptional staff and solid management team who are dedicated to an excellent guest experience.

Here is your opportunity to be part of a dedicated team at Thomas E. Strauss, Inc.

Our business is booming, and we are seeking outstanding team members who take pride in their work, and ownership of the position to ensure we are living up to our high standards and providing a friendly guest experience.

What we expect from you:

• A friendly, professional demeanor toward coworkers and guests – after all, our mission is to make people feel valued. We expect that of you, and we do our best to make YOU feel valued as well!
• Self-starter who owns the responsibilities of the role.
• A commitment to show up on time for every shift - ready to work hard alongside your team members.
• Your dedication to our values of diversity, integrity, excellence, accountability, community, and especially your willingness to have FUN!

Here’s what we offer to you:

• Competitive pay.
• Excellent benefit package and employee perks.
• Ability to earn unlimited employee referral bonuses.
• Ability to work in other business units within the hospitality group to make extra cash or gain new work experience. The more you know, the more you grow!
• A “work-to-live” not a “live-to-work” workplace!

Our Mission: Make people feel valued.

Our Values: Diversity, Integrity, Excellence, Accountability, Community and FUN!

Position Summary

The Retail Assistant Manager is responsible for setting the example of an ideal retail store sales associate and leading to that standard, assisting the Retail Manager with day-to-day store operations including achieving monthly and annual budget goals, overseeing the receiving of new merchandise, and maintaining marketing of merchandise. The Retail Assistant Manager will also assist the Retail Manager with coaching, disciplining and praising retail sales associates to maintain the company’s mission statement and core tenets.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

• In charge of assisting Retail Manager with day-to-day operations
• Ability to open and close the store independently
• Operate cash registers, manage financial transactions, and balance cash drawers
• In collaboration with Retail Manager, responsible for increasing store sales and achieving monthly and yearly budget goals
• In charge of assisting Retail Manager with consignors and inspection of all new merchandise to maintain quality control standards for handmade merchandise
• Develop knowledge of artisan sourced products to enhance buying experience of customers, and provide attentive hands-on experience with customers
• Responsible for maintaining website and social media content to market products
• Fostering a success-oriented, accountable environment within the Company through communication, strong leadership and culture development within all teams across all business units
• Assists Retail Manager in coaching, discipling and praising of retail sales associates to maintain company’s mission statement and core tenets and policies
• Handling customer and employee issues while on duty
• Ensures the store is being re-merchandised as sell through occurs and store is being kept clean and organized so the store looks full providing customers with great shopping experience
• Manages and monitors inventory levels and reacts to need for sourcing replenishment of products in a timely manner
• Assist with physical inventory
• Assist with shipping online and in store orders to customer

 Minimum Qualifications (Knowledge, Skills, and Abilities)

• Evenings, weekends and holidays required
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Ability to involve sales team in planning, decision-making, facilitating, and process improvement; be available to staff; provide regular performance feedback; and develop subordinates’ skills and encourage growth
• Ability to identify and resolve problems in a timely manner as well as skillfully gather and analyze information
• Ability to be detail oriented
• Ability to foster a teamwork environment across all teams and business units
• Strong ability to oversee and manage to ensure quality of customer experience  

Requirements

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions.

While performing the duties of this position, the employee is regularly required to talk or listen. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.

Equal Employment Opportunity

Thomas E. Strauss Inc provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Updated 05/12/2026