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Posted 1w ago

Field Service Engineer I

@ Saalex
View All Jobs
Tidewater, Virginia, United States
$65k-$115k/yrOnsiteFull Time
Responsibilities:Install hardware, Troubleshoot networks, Maintain systems
Requirements Summary:1–3 years field service or IT support; associate or bachelor in IT/engineering; hands-on IT/hardware; certifications; ability to obtain clearance; travel; strong troubleshooting; good communication.
Technical Tools Mentioned:IT hardware, Network equipment, Servers, Workstations, Network devices
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Job Description

Saalex Corporation is seeking multiple Field Service Engineer I in Tidewater, VA and San Diego, CA. Saalex Corp., is an Engineering and Information Technology Services company with a focus on Test Range Operations and Management, Engineering and Logistics Services, Data Analytics and Business Intelligence Services and Information Technology Services. Founded in 1999 by Travis Mack, Saalex Solutions is a Service Disabled Veteran-Owned and Operated business with prime and subcontract expertise serving the Navy, Army, Air Force, NASA, corporate clients, and local governments. Saalex offers competitive compensation, career development, flexible work schedules and excellent benefits.

Position Type: Contingent on Contract Award.

Salary: $65k-$115k (depending on experience)

The Field Service Engineer I supports the Navy by installing, maintaining, and troubleshooting IT, network, and hardware systems at fielded locations. This role focuses on hands-on technical support, system integration, and sustainment of mission-critical infrastructure across CONUS and OCONUS environments. 

Essential Functions:

  • Install, configure, and maintain IT hardware, network equipment, and peripheral systems at field sites. 
  • Perform on-site troubleshooting and repair of systems including servers, workstations, and network devices. 
  • Support system integration, upgrades, and deployment activities in accordance with engineering and program requirements. 
  • Execute preventive maintenance and system health checks to ensure operational readiness. 
  • Document field activities, configurations, and issue resolution in accordance with program standards. 
  • Collaborate with engineering, network, and cybersecurity teams to resolve technical issues. 
  • Ensure compliance with DoD cybersecurity policies, including STIGs and system hardening requirements during installations. 
  • Support logistics coordination for equipment, spares, and replacement parts.