Posted 5mo ago

Technical Sales Manager

@ AB Mauri
Saint Louis, Missouri, United States
OnsiteFull Time
Responsibilities:Sell products, Manage accounts, Analyze sales data
Requirements Summary:Provide exceptional technical sales and service to bakery customers; build and manage relationships; lead sales initiatives.
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Job Description

Job Details


Job Location:    AB Mauri Corp - Saint Louis, MO

Position Type:    Full Time

Education Level:    Not Specified

Salary Range:    Undisclosed

Travel Percentage:    75% or more

Job Shift:    Any Shift

Job Category:    Research


Technical Sales Manager ISG





































Position Objective:



 



Provide exceptional technical sales and service to customers in bakery operations.  Support customer needs in bakery formulas, baking ingredients, bakery processes and manufacturing equipment.



Key Result Areas:



Performance Standards



Technical Sales




  • Strengthen and maintain existing customer relationships.

  • Identify and introduce new products to achieve targeted growth.

  • Analyze sales reports monthly and take appropriate action.

  • Awareness of customer pricing and terms and conditions.

  • Work closely with DSM’s to identify new business opportunities and support customer base with technical sales expertise.

  • Establish appropriate visit frequency with current customer base.

  • Promote Company image.



Reporting




  • Develop and achieve sales expense budgets to analyze monthly and take appropriate action.

  •  Timely T&E management required

  • Ongoing utilization reports including:

    • Activity and Service reports

    • Complete sales forecasts, as required

    • Tracking customer ingredient usage

    • Significant market share changes

    • Track competitive market and industry activity





Customer Satisfaction




  • Respond to customer requests in a professional and timely manner.

  • Proactively seek out potential customer opportunities and develop action plans to resolve concerns or issues in a timely manner.

  • Provide completed service reports for customers and sales team for all service provided to a customer in a timely manner.

  • Collaborate with the Client Service team to support all customer requirements.



Professional Skills Enhancement




  • Obtain and enhance sales training annually in at least one of the following areas: product knowledge (AIB or company product seminar, technical bulletins), selling skills, personnel management, computer skills or regulatory compliance.

  • Excellent communication, presentation, writing and interpersonal skills.



Human Resources




  • Comply with all HR policies and procedures.

  • Comply with relevant employment laws.



Other




  • Attend workshops and courses that can improve job performance.

  • Other duties as assigned.



Qualifications






















A COMBINATION OF THE LISTED SKILLS AND KNOWLEDGE IS REQUIRED



 




  • A comprehensive industry knowledge of the mechanized bakery model in North America including process, product and quality challenges.

  • A clear understanding of bakery formulas, baking ingredients, bakery manufacturing and related equipment and baking science.

  • Ability to develop new analytical processes to implement into the maintenance of optimizing quality and bakery performance.



A COMBINATION OF THE LISTED SKILLS AND KNOWLEDGE IS PREFERRED



 




  • Bachelor’s Degree in Business, Finance, Bakery Science or related field

  • AIB Graduate or Baking Science Degree.

  • Fifteen (15) years in Bakery Manufacturing / Operations Management.

  • Experience working in a B2B food environment and operating at a senior commercial level.

  • Understanding and utilization of a solutions based selling program. 



WORKING CONDITIONS




  • Significant time in our customer’s production facilities leading by example.

  • AB Mauri and customer safety protocols to be followed.



OTHER FACTORS




  • Frequent travel (more than 80-90%) is required for this position.