Role summary:
The Admission Team Manager is responsible for oversight of intake and referral processing services. Provides oversite of team members’ performance, providing feedback, mentoring and education to contribute to staff’s development. Works in collaboration with the team to meet the needs and expectations of the medical community, patients and families while meeting the department’s key performance indicators.
Shift:
- Monday - Friday from 8:00am - 5:00pm
Qualifications:
- Bachelor’s degree in related field or an equivalent combination of education and experience
- Current Nevada license as RN, current active single-state out-of-state nurse license, or current active multistate/compact nurse license
- Minimum of three (3) years of related experience including, at least, one (1) year of management experience
- Active BLS for healthcare professionals from the American Heart Association or Red Cross.
- Acute and/or Post-Acute experience preferred
- Demonstrated ability to multi-task with attention to details
- Ability to manage remote staff
- Excellent written and verbal communication in English
- Previous experience working with an EMR/EHR (Electronic Medical/Health Record) system
- Ability to convey sense of urgency and develop innovative solutions to issues
- Ability to listen, coach and train
- Mobile Driver – Valid driver’s license and automobile insurance per Company policy. Ability to travel off-site to meet business needs
- Ability to manage physical demands and emotional stress of workload
- Able to remain calm and troubleshoot/handle crisis situations
- Strong goal/outcome orientation with exceptional time management skills
- Excellent customer service focus
- Self-directed work style with ability to handle multiple priorities simultaneously with minimal supervision