General Summary:
Under the direction of the Bookstore Manager, on an assigned shift, the Cashier will be responsible for operating the cash register for the bookstore, taking book orders, serving customers, stocking shelves, and maintaining a clean store. Will assist in planning, supervising and reviewing the work of subordinates engaged in all aspects of bookstore duties including operating the cash register. Must be able to work flexible hours, some nights and weekends will be required.
Principal Duties and Responsibilities:
The provisions of the following Bookstore Cashier duties include, but are not limited to:
- Greet guests in a friendly, professional manner.
- Receive and process all payment methods for customers, courteously and efficiently.
- Settle all transactions in the computer system and maintain accountability for all financial transactions.
- Reconcile cash drawer at beginning and/or end of shift.
- Maintain complete knowledge of point-of-sale systems and procedures.
- Ability to handle cash and operate cash register.
- Set up and organize workstation with designated supplies, forms and resource materials; maintain cleanliness at all times.
- Answer telephone using correct salutation and telephone etiquette.
- Handle guest complaints with follow up to ensure guest satisfaction.
- Perform those duties necessary to maintain cleanliness in the bookstore and related areas.
- Ability to communicate satisfactorily with guests/visitors, management and co-workers, to their understanding. Work as a team member.
- Ability to remain stationary at assigned post for extended periods.
- Know and practice basic safety standards.
- Ability to compute mathematical calculations.
- Ability to prioritize, organize and follow up.
- Provide training and assistance to new cashiers/workers.
- Maintain monthly, weekly and daily report transactions.
- Assume leadership in the absence of Bookstore Manager.
- Ability to maintain concentration and think clearly in a noisy environment with high pedestrian traffic.
- Ability to conduct physical inventory of the bookstore.
- Participate on College committees as assigned.
- Adhere to college dress code.
- Other related duties as assigned.