Posted 1mo ago

Guest Service Agent

@ Peachtree Group
Florence, Kentucky, United States
OnsiteFull Time
Responsibilities:process check-ins, secure payments, assist reservations
Requirements Summary:Valid driver's license; weekend availability; cross-training on airport shuttle; experience in guest services preferred.
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Job Description

The Guest Service Agent (2nd shift) is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards.

**A valid drivers license and some weekend availability is required in order to be considered for this position. This position requires cross training on our airport shuttle van**

Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.