We are looking for a Staff Researcher to join our growing team. The ideal candidate is an experienced UX Researcher, who can implement a range of methodologies, both qualitative (such as moderated usability testing, interviews, and field research) and quantitative (such as surveys, moderated usability testing, click tests, and card sorts)
As a researcher, they will work with the research team, designers, product, and more to perform research from discovery to post-production that enables stakeholders to make more informed, confident decisions and ultimately deliver the best possible product experiences for our clients. They will also be expected to plan, lead, and champion UX Research projects. you will be applying your skills and experience to generate and leverage a variety of research methods, testing, metrics, and insights to ensure design and product direction is based firmly on solid a foundation of research
Candidates must demonstrate experience with various UX Research methods, strong storytelling skills, and a command of Design Thinking principles and best practices.
Responsibilities:
- Proactively identify research opportunities with the highest potential for customer and business impact
- Independently develop and run research studies from beginning to end: identifying the right research questions, determining & developing the participant sample and screeners, designing the study, executing with attention to detail and quality, and analyzing, synthesizing, and delivering results
- Conduct research pulling from a wide variety of qualitative, quantitative, and/or mixed methods
- Present actionable insights and recommendations to multiple teams and leaders across the organization
- Create artifacts, educational tools, experiences, and processes that help build and evangelize UX Research within the larger organization
- Plan and deliver multi-phased research projects within budget, timeline, and project requirements
- Help develop and build the research team at Intapp, contributing to the community, providing support to other team members, leveraging your strengths to help others grow, and being willing to learn and grow as a researcher
- Proactive in communicating and managing stakeholders remotely and in various time-zones
Qualifications:
- 3-5 years UX Research related experience, ideally researching for B-to-B enterprise applications
- A strong understanding of the strengths and shortcomings of different research methods, including when and how to apply them during the product development process
- Excellent communication skills, with strong ability to synthesize and communicate ideas and results visually, verbally, and in writing
- Experience creating research deliverables Open to candidates making a career change to UX from adjacent roles such as Product Management, Front End Development, Business Analyst, or Systems Implementation. If candidates do not have direct UX experience, they need to demonstrate their understanding of UX Research practices and demonstrate how previous work informs your approach to design.
- A solid grasp of User-Centered Design and Research methodologies
- Ability to support project team members in transforming research findings and insights into innovative solutions, to understand the users, inform business problems, and deliver measurable outcomes
- Team player, willing to help and share knowledge with team members, open to constructive feedback
- Strong ability to self-organize
- The right candidate could be based anywhere in the U.S.
What you'll gain at Intapp:
In return for your passion, commitment, and collaborative approach, we offer:
- Competitive base salary plus variable compensation and equity
- A flexible work environment
- Generous paid parental leave, including adoptive leave
- Traditional comprehensive benefits, plus:
- Flexible Paid Time Off
- Tuition Reimbursement Plan
- Family Formation benefit offered by Carrot
- Wellness programs and benefits provided by Modern Health
- Paid volunteer time off and donation matching for the causes you care about
- Home office stipend
- Flexible Paid Time Off
- Opportunities for personal growth and professional development supported by a community of talented professionals
- An open, collaborative environment where your background and contributions are valued
- Experience at a growing public company where you can make an impact and achieve your goals
- Open offices and break areas stocked with beverages and snacks
For California based roles, Base Pay Range is $95,000yr - $150,000/yr. Your actual base salary will be determined by factors such as relevant experience, geographic location, and internal equity. In addition to base salary, variable compensation and equity may also be included.
Intapp provides equal employment opportunities to all qualified applicants and will make hiring decisions without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristic protected by federal, state or local laws. All offers are contingent upon passing a criminal history and other background checks if applicable to the position.