The Sr. Accounts Payable & Receivable Manager is responsible for the end-to-end management of accounts receivable and Ad Fund/Go-Fund accounts payable functions. This role partners closely with Finance, Marketing, and Franchise Operations to ensure accurate billing, collections, payment processing, and financial reporting. The position also leads a team responsible for invoicing and collections while ensuring the integrity and scalability of financial processes within the NetSuite ERP system.

Key Responsibilities:

• Manage full-cycle accounts receivable, including franchisee billing, collections, and cash application
• Ensure accuracy and timeliness of royalty, Ad Fund, and Go-Fund billing
• Oversee franchisee payments (ACH, EFT, deposits), including posting and reconciliation
• Monitor receivables, identify collection risks, and escalate as needed
• Maintain accurate and timely financial reporting
• Ensure alignment between financial systems and operational activity
• Drive process improvements across AR and billing functions

Ad Fund / Go-Fund Management

• Partner with Marketing to manage Ad Fund and Go-Fund collections and disbursements
• Ensure accurate payments to external agencies and financial transparency

Systems & Reporting

• Maintain accuracy and scalability of financial processes within NetSuite ERP
• Monitor integrations, reconcile accounts, and generate reporting
• Identify and escalate financial risks in partnership with internal stakeholders

Leadership & Team Management

• Lead, coach, and develop a team of AR and billing professionals
• Establish performance expectations and accountability standards
• Foster a high-performance, accuracy-driven team culture
• Support cross-training and professional development

Cross-Functional Partnership

• Serve as a key liaison between Finance, Marketing, and Franchise Operations

Qualifications:

Education & Experience

• High School Diploma or GED required; Bachelor’s Degree preferred
• 4–6 years of relevant experience required; 8–10 years preferred

Knowledge, Skills & Abilities

• Strong leadership and organizational skills
• High attention to detail and accuracy
• Ability to analyze and communicate financial data
• Strong cross-functional communication skills
• Ability to manage priorities in a fast-paced environment
• Advanced Microsoft Office skills (Excel, Word, PowerPoint, Outlook)
• Experience with ERP systems (NetSuite preferred)
• Ability to adapt in a growing, evolving environment

Additional Information

This role may take on additional responsibilities as business needs evolve.