Program: Crotona II | 745 East 178th Street, Bronx, NY 10457 

What You’ll Do

HELP USA is seeking a Safety Monitor Supervisor to oversee Safety Monitors at their assigned facility. A member of the Safety Monitor team is usually the first point of contact for our residents when they enter one of our facilities. In addition to ensuring residents' safety, our Safety Monitors help our residents feel welcome and set the tone for their stay. Our Safety Monitors must be alert, vigilant, and courteous to our residents. Responsibilities include patrolling the facility grounds, ensuring residents and guests are properly signed in, escorting visitors to their destinations, conducting unit inspections, maintaining accurate documentation, and preparing incident reports as needed.

Your responsibilities will include:

• Supervising Safety Monitors on duty to ensure adherence to policies and procedures.

• Assisting in the development of training sessions for Safety Monitor Staff.

• Ensuring minimum daily staff coverage.

• Documenting individual staff problems as necessary.

• Preparing and submitting on time all necessary administrative reports, including Incident Reports, Electronic Patrol Reports, etc.

You’re a great fit for this role if you have:

• New York State Security Guard License required.

• FDNY F-80 required (60 days from date of hire to obtain).

• FDNY F-02 required (30 days from date of hire to obtain).

• High School Diploma or equivalent OR equivalent experience and skills.

• Demonstrated knowledge, experience, or capacity to work with homeless families/individuals and/or disadvantaged populations.

• Demonstrated ability to supervise staff.

• Strong interpersonal skills.

• Ability to provide night and weekend coverage as needed.

• Computer literacy with Microsoft applications.

• Good writing skills preferred.