A&W in Summerland, BC, (Okanagan Good Food Company Inc.) is seeking full-time, permanent, Food Service Supervisors, to start immediately at our 14404 Rosedale Avenue, V0H 1Z0, location.
No# of Positions: 2
Terms of Employment: 2 years permanent
Language Requirement(s): English
Wage: $20.00 per hour
Benefits Package: Dental benefits, Group insurance benefits, Optional Life insurance benefits, Visioncare
Hours/week: 32
Education: Secondary school
Work Experience: Minimum 3 years experience in food preparation.
Main duties & Responsibilities:
• Ensures the well-being and safety of customers and staff.
• Ensures restaurant is continually meeting production demands and standards for food safety, food quality, service times, and service experience.
• Opens/closes the restaurant, with access to the safe and/or float.
• In absence of senior management assigns workstations and manages breaks.
• In absence of senior management resolves and documents any issues within their realm of authority concerning the restaurant, staff and customers according to restaurant policies.
• Completes daily paperwork as required.
• Trains/coaches staff side-by-side as directed.
• In absence of senior management, the confronts poor performance of staff and praises exceptional performance.
• It is expected that you will be working hands-on alongside the restaurant team.
Financial
• Completes daily and weekly accounting administration as assigned by senior management
• Assists inventory control, ordering and cost control as assigned by senior management
• Applies cash and food cost management principles
Customers
• Ensures that cleanliness standards and safe food handling practices are met.
• Ensures high level of service to guests through efficient preparation, stocking, and staff positioning
• In absence of senior management manages accidents or complaints, implementing service recovery program
• Ensures teams appearance is up to standard
Apply for this job if you:
- Have a passion for guest service and creating exceptional guest experiences;
- Enjoy working in a fast-paced environment
- Have excellent communication skills;
- Enjoy learning new things;
- Have a ready smile and a warm personality;
- Are available to work 32-40 hours/week.
Posted: June 17, 2025