Job Title: Senior Technology Operations Manager
Location: Niskayuna, NY (Onsite)
Schedule: Full-Time Mon-Fri 7:30 AM to 4:30 PM

Lead Technology Strategy in a Role That Makes an Impact
Acture Solutions is seeking an experienced and strategic Senior Technology Operations Manager to support our onsite services team in a high-impact onsite leadership role functioning as the client's Director of Information Technology. This position will serve as a member of the Senior Leadership Team and oversee district-wide technology initiatives, infrastructure operations, budgeting, operational planning, and long-term technology strategy. This is an exciting opportunity for a technology leader who enjoys driving operational excellence, building strong partnerships, and supporting educational innovation.

What You’ll Do
• Lead technology strategy, operational initiatives, and modernization efforts
• Oversee IT infrastructure, systems, support operations, and technology services
• Manage departmental budgeting, forecasting, vendor relationships, and operational planning
• Supervise contracted and technology personnel
• Collaborate with leadership to align technology initiatives with educational goals
• Ensure reliable, secure, and efficient technology operations across the environment
• Serve as the primary technology liaison for leadership and stakeholders
• Drive continuous improvement initiatives and strategic planning efforts

What You Bring
• Prior IT leadership or technology operations management experience
• Experience managing technical teams, budgets, and operational initiatives
• Strong understanding of enterprise IT systems, infrastructure, and technology governance
• Experience working in educational or client-facing environments required
• Strong communication, organizational, and leadership skills
• Ability to balance strategic planning with day-to-day operational oversight

Skills for Success
• Executive presence and relationship-building abilities
• Strategic thinking and problem-solving mindset
• Strong collaboration and communication skills
• Ability to manage multiple priorities in a fast-paced environment
• Organizational leadership and operational management experience

Who We Are
Acture Solutions Inc. is a trusted IT Managed Service Provider (MSP) delivering secure, scalable technology solutions. We partner with organizations to enhance operations, cybersecurity, and long-term growth through exceptional service. At Acture Solutions, we don’t just support IT—we support people. We are committed to professional growth, exceptional client service, and building a workplace where employees can make a meaningful impact.

What We Offer
• Salary range: $120,000–$160,000 based on experience.
• Medical, dental, vision, 401(k), EAP, and generous paid time off
• Time off when schools are closed for holidays
• A culture that values collaboration, leadership, and innovation

Ready to Get Started?
If you are a strategic technology leader who enjoys driving operational excellence and supporting educational environments through technology, we encourage you to apply today. Valid driver’s license, fingerprinting, and background check required.