About the Department
Developmental Disabilities Case/Resource Manager - In-home Intensive Enhanced Case Manager.
If you are interested in the diverse field of case management for people with intellectual and developmental disabilities, consider this exciting opportunity.
The Home & Community Living Administration (HCLA) provides an advanced level of social services and specialized case and/or resource management for people with developmental disabilities and their families. The role adheres to federal and state laws and regulations, department/administration policies, and procedures governing work tasks. HCLA Region 2 office is in Kent, WA.
Some of what you will do
- Identify the support needs of clients of the HCLA and plan for an authorized payment for appropriate services
- Schedule and conduct face-to-face home visits with clients and families
- Complete and revise client assessments and person-centered service plans within established timelines as required for caseload
- Review and monitor client plans, reports, and client progress
- Request Exceptions to Rule (ETRs) and prior approvals per requirements
- Testify at administrative hearings as needed
- Schedule and conduct at minimum quarterly home visits, including unannounced visits with clients and families/caregivers
- While on home visits, observe living quarters, including the bedroom of the client, and document all visits
- Based on assessed needs, develop person-centered service plans, and refer individuals to appropriate DDA services, other department services, and community programs/resources
A Bachelor's degree in social sciences, social services, human services, behavioral sciences, or an allied field and two years of experience providing social services to people with developmental disabilities,
Or
Six years of experience in providing social services to people with intellectual or developmental disabilities,
Or
Satisfactory completion of 12 months as a Case Resource Manager Trainee,
Or
Equivalent experience/education.
Graduate training in social science, social services, human services, behavioral sciences, or an allied field will substitute, year for year, for one year of the experience providing social services to people with developmental disabilities.
Preferred knowledge, skills, and abilities
- Possess a high degree of communication skills (listening, observing, communicating, interviewing, understanding, confronting, engaging in problem-solving, and resolving conflict)
- Compose professional, clear, grammatically correct correspondence
- Organize the work environment and prioritize work assignments to complete timely and accurately
- Listen, clarify, and follow directives, especially the ability to absorb new information and act on it
- Possess basic computer skills, including the use of e-mail, and basic software, (e.g., word processing, etc) system applications (e.g., CARE and CMIS), and internet access
- Demonstrate sensitivity to cultural diversity
Interested? Please include the following with your application:
- Three professional references with current contact information
- Resume
- A cover letter explaining why you are interested in the job and how your skills and experience meet these job qualifications
- Copy of college transcripts
The Department of Social and Health Services’ (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency’s vision that you bring a fairness, access, and social justice commitment to your work with DSHS. We strive to support all Washingtonians, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.
Questions about this opportunity? Please contact Grant Grady at [email protected] and reference project number 03656.
Other Qualifications
Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.
Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.
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