Join our dynamic HR Shared Services team as a key player, directly reporting to our HR Shared Services Manager. In this exciting role, you'll take charge of processing payrolls promptly and with precision, all while fulfilling the essential transactional administration needs of our HR Hub.

The Role

• Facilitate Payroll and HR administration while ensuring timely payroll processing through our HR & Payroll System and our managed payroll solution with Moorepay.
• Assist in providing a comprehensive range of HR shared services, including onboarding correspondence, employee modification communications, payroll execution, and data reporting.
• Serve as a Payroll advisor for payroll and benefits inquiries.
• Contribute to our commitment to continuous improvement, promoting both growth and the quality of our shared services.
• Foster essential relationships with internal and external stakeholders necessary for delivering a first class shared service experience.

Payroll Provisions

• Hold the role of payroll expert for the allocated payroll account(s), completing each allocated payroll activity (lockdown and clearance) in accordance with the pre-agreed monthly timetables.
• Calculating and processing payments of sick pay, holidays, joiners, leavers, other ad-hoc or statutory payments
• Download monthly system preview reports in preparation for the monthly review and authorisation process
• Provide payment calculations and breakdowns to employees and/or managers.
• Issue P45s and final payslips to any leavers within the period.
• Maintain post payroll query logs to enable root cause of issues to be understood and rectified.
• Hold solid working knowledge of Moorepay, supporting the HR & Data Coordinator in exploring system functionalities to drive continuous improvements and efficiencies, removing unnecessary process touch points.

HR Administration

• Lead the production of offer packs, variation of employment packs and leaver packs and central storage of all employee documentation (P file management).
• Support the production and maintenance of central template letters, and their associated process maps.
• Undertake ticket inbox management, meeting defined SLA’s to complete and maintain GDPR compliance practices when managing and sharing employee and payroll data in applied in accordance with the GDPR Officer & company policy.

Benefits / Pensions

• Take the lead, where required, on managing and maintaining applicable pension and benefit schemes.
• To provide factual Pension advice (not financial advice) to employees whether in or out of a pension scheme.
• To submit monthly contribution data via the pension provider portal.
• To collate and submit standing data changes via the pension provider portal (joiners, leavers, contribution updates, opt out/in).

Continual Improvement

• Support migration of new business, when acquired, into the HR Hub ways of working.
• Perform governance and quality checks on payroll and HR tasks to maintain excellent standards.
• Introducing quality templates and tools which support the shared service offer.