FivePine Lodge is seeking a Night Auditor / Overnight Security for our AAA 4 Diamond Property in Sisters, OR. We are a Trip Advisor Top in the Nation luxury lodge with award winning service and we are looking for someone who will thrive in a service minded, self-directed, empowered environment.
As a Night Auditor (10:30pm-7am) at FivePine Lodge, you will play a pivotal role in ensuring the smooth operation and security of our lodge during nighttime hours. This unique position combines guest services, financial oversight, security and an 'on-call' opportunity to rest or engage in personal hobbies during certain hours. If you are self motivated, detail-oriented individual with a commitment to guest satisfaction , we invite you to apply for this position. (Great for students looking for part time work that allows them a few hours to study mid shift!)
The job is a mix of customer service, accounting, light maintenance and administrative work.
From 10pm until about midnight, your time is typically filled with guest services, running and checking reports and light
administrative work. Once that work is done, you are “on-call” for guests arriving late or departing
early, emergency phone calls and light maintenance calls. During that time, you are not required to stay
at the counter and you may even find some time to sleep or study! Morning work begins at around
6:30am with a walk around the campus, some daily set-up, and a few more reports. By 7am the front
desk staff arrives and your shift is done!
Critical Tasks & Responsibilities:
- Act with integrity and honesty in accordance with FivePine’s vision and mission statement in all circumstances.
- Demonstrate responsible behavior through punctuality, professionalism, reliability, and courteous communication.
- Understand and carry out the instructions of your supervisor including in the assignment of additional tasks or duties.
- Maintain a professional manner under stress.
- Run and balance all daily reports for the lodge from innRoad hospitality software.
- Answer phones professionally.
- Resolve guest issues as they arise: TV/DVD problems, key cards not working, more towels needed, etc.
What we bring:
- Teledoc - FREE virtual health care including mental health, nutrition, and much more.
- Simple IRA retirement plan with employer matching up to 3% of wages.
- Aflac supplemental insurance.
- Employee rates at sister properties all around the northwest.
- Free membership to Sisters Athletic Club.
- Discounts at Three Creeks Brewing, HooDoo Ski area, and lodging.
- And more!
Required Qualifications:
Looking for someone who has a lot of initiative and good decision making skills. In this position,
you spend most of your time working alone, which means that being self-motivated and having critical
thinking skills are key. So if you can use a computer, change a lightbulb, give great service and also want
- Experience in guest services or hospitality (Preferred but not required).
- Willing and able to commute to Sisters year round.
- Maintain valid OLCC and Food Handlers cards.
- Must be 18 years or older.
- Ability to lift/carry/pull/push up to 50 pounds.
- Ability to be on feet for up to 8 hours including bending, squatting, and/or kneeling.
- Ability to go up and down stairs.
Schedule:
10:30 pm – 7:00am.
- Part time schedule (3 nights/week on average)
- Availability to increase hours or fill in when needed
Pay:
- Starting wage of $18.50/hr and up based on experience