Position Summary: Night Hospice Supervisor is a resource for Hospice patients after normal business hours.  Night Hospice Supervisor will take all calls during nighttime hours from patients/families, other health care providers and vendors. Will exercise discretion and independent judgement with respect to matters of significance in relation to the management or general business operations of the agency or the agency’s patient’s care. Will physically make patient visits during night when necessary. 7 On/ 7 Off Rotation.

Qualifications

Education: 

• Graduate of an accredited School of Nursing

Licenses/Certification: 

• Current and unrestricted Idaho Licensure or Compact State Licensure

Experience:

• Hospice Care: 1 years (Preferred)
• Nurse:  1 years (Required)

Essential Functions

• Providing skilled nursing, intervention, and supportive care to patients in the home setting for after regular business hours in accordance with the Company’s Plan of Care for each patient.
• Carries out the plan of care.
• Assist with the preparation, implementation, and continuing evaluation of the patient plan of care.
• Actively participate with the IDG in collaborating to ensure the patient’s plan of care is kept current and any identified issues are addressed.
• Help reinforce teaching to the patient/family members regarding end of life care.
• Foster cooperative effort among personnel by understanding the functions of other persons involved in patient care and by active participation in team and staff conferences.
• Assume responsibility for personal and vocational growth and development through active participation in nursing organizations and participating in in-service programs and other on the job learning.
• Prepare clinical and progress notes as appropriate.
• Keep the Case Manager informed of changes noted during visits.
• Answer all phone calls received on behalf of the agency and follow up according to agency policies and procedures.
• Educate primary caregivers, volunteers, and employed caregivers to provide care for patients as indicated.
• Maintain regular communication with agency staff and the patient’s referring physician and/or case manager concerning patient/family care needs and response to interventions.
• Maintain up-to-date patient records so that problems, goals, and interventions are accurately and clearly stated, and changes are reflected as they occur.
• Complete documentation within agency guidelines and to meet regulatory requirements.
• Submit completed documentation within agency guidelines and to meet regulatory requirements.
• Communicate regularly with agency nursing staff to review problems or unique issues from on-call hours.   

Other Functions

• Performs other tasks as assigned.

Knowledge/Skills/Abilities (Below are listed examples)

• Exceptional creativity and out of the box thinking skills.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to function well in a high-paced environment.
• Ability to maintain confidentiality, and to exercise discretion and good judgement.

Core Values & Behaviors that Improve Lives

• Demonstrates a culture of service and a commitment to being a “Force for Good” by improving lives.
• Regularly exhibits behaviors that support the values of the company – Family, Ownership, Responsibility, Celebration, and Experience.
• Work ethic reflects a passion for exceeding employee/client expectations.
• Exhibits a commitment to results by looking for and recommending/implementing process for performance improvements.
• Demonstrates commitment to interpersonal excellence through professional greetings, proper telephone and email/social media etiquette, common courtesy, a professional attitude, and appearance.
• Enriches the company culture by participating in company hosted and endorsed celebrations and events.
• Recognizes the benefits of team collaboration.  Shows respect for fellow employees by working together to get the job done.
• Complies with company guidelines/policies, as well as governing state and federal laws and regulations. Seeks clarification of leaders when there are questions of policy or governing law.
• Protects employee/patient/resident/client privacy and dignity.
• Maintains positivity while interacting with co-workers, clients, and guests at the company.

Disclaimer:

This description is designed to indicate the general nature and level of work for this position.  It is not intended to describe minor duties or other responsibilities that may be periodically assigned.