Posted 3w ago

Tier II Hardware Field Technician

@ Smartech and Associates
Lowell, Arkansas, United States
HybridContract
Requirements Summary:Must have hardware repair experience; valid driver’s license and reliable vehicle; pass required certifications; own tools and ESD protection; work in client locations within ~100 miles.
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Job Description
We are currently hiring an experienced Computer Hardware Technician to serve clients in the Bentonville/Fayetteville and the surrounding areas. We are looking for an immediate hire.

What We Offer:
This role is ideal for technicians who prefer focusing strictly on hardware components-including Desktops, Laptops, Servers, and High-End Storage Systems-rather than being tied to software issues or helpdesk tickets.

We offer flexibility: you have the freedom to decide your schedule, workload, and earning potential. Our clients include both home and business users.

The Role:
Successful candidates start their workday at home, managing their service queue and contacting clients. They then pick up components and travel to client locations, generally covering a 100-mile radius from the parts pick-up location.

Job Expectations and Requirements:
  • Complete and pass required Client Certifications within 3 days of hire.
  • Complete Server and High-End Storage certifications within the timeline set upon hiring.
  • Demonstrate strong time management skills for managing travel and on-site repair visits.
  • Possess proven Laptop/Desktop hardware repair experience.
  • Must provide your own tools and ESD protection.
  • Must use a computer or mobile device to receive and manage repair requests.

Basic Qualifications:
  • Must be legally authorized to work in the United States.
  • Must have a valid driver's license and reliable vehicle.
  • Must pass required certifications.
  • Proven computer hardware repair experience is essential.

Please apply with your resume and contact information if you are interested in this opportunity.