Description

Qualifications:

• High School Diploma.
• Previous cleaning/maintenance experience preferred but not required.
• Must be able to stand on your feet for four to six hours, climb stairs and work in all outside weather conditions
• Must be able to lift at least 50 lbs.

 Skills:

• Display personal responsibility to complete tasks and duties in a timely manner and with confidentiality.
• Display interpersonal skills to work well with others by responding appropriately to supervisors, co-workers, and stadium guests/patrons.
• Possess the ability to coordinate your own work tasks efficiently, accurately, and professionally.
• Possess the ability to work as part of a team.
• Display the ability to communicate in a clear, timely, professional, and organized manner.
• Must be amiable, considerate, and patient and have a good self-image, conveying a positive message to co-workers and stadium guests/
• Possess the ability to analyze and solve problems skillfully, logically, and timely.
• Must be able to work in a fast-paced environment.
• Must be able to work all home games and other non-baseball events.
• Must be able to work flexible hours, including evenings, weekends and holidays.

Job duties:

• Demonstrate and promote the South Bend Cubs Values and standards at all times.
• Prepare the seating bowl area, restrooms, concourse, indoor/outdoor suites and other parts of the stadium grounds for game day or other events
• Be available during games or events to maintain the cleanliness of the seating bowl area, restrooms, concourse, indoor/outdoor suites and other parts of the stadium grounds
• Clean all seating bowl areas, restrooms, concourse, indoor/outdoor suites and other parts of the stadium grounds after the game or other events
• Attend and contribute to department and company staff meetings
• Maintain open communication with staff, fellow employees, other department directors, General Manager, and Team President
• Discuss any problems beyond your control with the General Manager and/or Team President
• Be willing to complete other duties or responsibilities that are assigned

Responsibilities:

• Know the Mission Statement and be compliant with the spirit of the Mission.
• Understand and reflect the Cubs Values.
• Understand and reflect our Service Goals.
• Follow Customer Service Objectives at all times.
• Comply with all policies of the Employee Handbook.
• Help fellow staff with a “team” attitude.
• Demonstrate the effective use of resources and funds to accomplish tasks and responsibilities.
• Convey a positive attitude about the facility and management.
• Be a courteous listener and willing to understand the concerns presented.

Summary

Prepare and keep the stadium clean at all times.  Areas of focus, but not limited to, seating bowl area, restrooms, concourse, indoor/outdoor suites and stadium grounds.  The cleanliness of Four Winds Field is of the utmost importance to ensure a positive fan experience.