Gator Ford is looking to hiring Service Administrative – Full-time available with pay rates starting at $21.00 per hour depending on experience!

What We Offer:

• Work week that includes some nights and weekends
• Great Benefits Package for full-time: Health & Dental Insurance, 401(k), and Paid Time Off

Responsibilities include and are not limited to:

• Manage and schedule service appointments for customers.
• Confirm appointments and send reminders to customers.
• Maintain accurate service records, including customer information and vehicle history.
• Organize and file service orders and invoices.
• Prepare necessary paperwork for service orders, warranties, and claims.
• Ensure compliance with regulatory documentation requirements.
• Handle customer inquiries and provide updates on service status.
• Follow up with customers post-service to ensure satisfaction.
• Generate reports on service department performance and customer feedback.
• Assist in analyzing data to identify trends and areas for improvement.
• Prepare and process service invoices accurately.
• Assist in managing accounts receivable and payment processing.
• Schedule and organize meetings for the service team.
• Prepare meeting agendas.
• Assist in onboarding and training new employees within the service department.
• Maintain training materials and resources.
• Help ensure adherence to safety and compliance regulations.
• Assist in preparing for audits and inspections.

Requirements:

• Ability to use Outlook, Word and Excel
• Strong Customer Service Skills
• Excellent Communication Skills
• Keep Accurate Records
• Detail Oriented
• Time Management Skills
• Professional Appearance and Good Communication Skills
• Integrity, a Positive Attitude, and a Strong Work Ethic
• Willingness to Learn, Receptive to New Ideas
• Ability to be a Team Player
• Bi-lingual is a plus, fluent in Spanish and English

Applicants must be 18 years or older and be authorized to work in the U.S. Applicants must have a valid driver’s license and acceptable driving record. The dealership is a drug-free, equal employment opportunity workplace. Employment will be conditioned on passing a complete background check and drug test.

What We Offer:

• Work week that includes some nights and weekends
• Great Benefits Package for full-time: Health & Dental Insurance, 401(k), and Paid Time Off

Responsibilities include and are not limited to:

• Manage and schedule service appointments for customers.
• Confirm appointments and send reminders to customers.
• Maintain accurate service records, including customer information and vehicle history.
• Organize and file service orders and invoices.
• Prepare necessary paperwork for service orders, warranties, and claims.
• Ensure compliance with regulatory documentation requirements.
• Handle customer inquiries and provide updates on service status.
• Follow up with customers post-service to ensure satisfaction.
• Generate reports on service department performance and customer feedback.
• Assist in analyzing data to identify trends and areas for improvement.
• Prepare and process service invoices accurately.
• Assist in managing accounts receivable and payment processing.
• Schedule and organize meetings for the service team.
• Prepare meeting agendas.
• Assist in onboarding and training new employees within the service department.
• Maintain training materials and resources.
• Help ensure adherence to safety and compliance regulations.
• Assist in preparing for audits and inspections.

Requirements:

• Ability to use Outlook, Word and Excel
• Strong Customer Service Skills
• Excellent Communication Skills
• Keep Accurate Records
• Detail Oriented
• Time Management Skills
• Professional Appearance and Good Communication Skills
• Integrity, a Positive Attitude, and a Strong Work Ethic
• Willingness to Learn, Receptive to New Ideas
• Ability to be a Team Player
• Bi-lingual is a plus, fluent in Spanish and English

Applicants must be 18 years or older and be authorized to work in the U.S. Applicants must have a valid driver’s license and acceptable driving record. The dealership is a drug-free, equal employment opportunity workplace. Employment will be conditioned on passing a complete background check and drug test.