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Posted 1w ago

Receptionist (part time)

@ Infopro Digital
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Ellesmere Port, England, United Kingdom
OnsitePart Time
Responsibilities:answer calls, transfer calls, greet visitors
Requirements Summary:Experience on a reception desk, strong communication, multitasking, MS Office; able to work Wednesdays–Fridays; accurate, professional under pressure.
Technical Tools Mentioned:CRM, Microsoft Office
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Job Description

Job Title: Receptionist (part time - Wednesday to Friday)

Infopro Digital, the B2B group specialising in information and technology, is currently looking for a part time Receptionist (3 days per week - Wednesday to Friday) on a permanent contract to strengthen the team at its Barbour ABI business.

Barbour ABI powers the UK built environment with the best intelligence to help our clients grow. Best known for our construction project leads, our portfolio includes analytics, market research reports and bespoke consultancy. With over 1.7 million projects in our dataset, our products and services are renowned for their accuracy, depth, and efficacy.

Join Barbour ABI and get the best of both worlds  

Working at Barbour ABI will provide you with the exciting challenges and autonomy you are looking for within a dynamic and nimble SME, but backed by the growth plans and structure of a global business, Infopro Digital, with 4000+ employees and leading intelligence brands in 24 countries.

The primary objective of the Receptionist is to answer a multi-line switchboard quickly and direct calls to their destination without delay. The role also involves the provision of administrative assistance to other departments, greeting visitors, distributing sales leads, handling incoming / outgoing post and ordering company stationery, these are all are secondary objectives whilst managing the switchboard, which is the main priority.

Key Task and Responsibilities:

  • Answer incoming calls and maintain a rapid response rate in line with agreed service standards.
  • Use CRM system to identify customers, access relevant information, and transfer calls to the appropriate person or department.
  • Communicate and liaise verbally between customers/suppliers/visitors and relevant staff, and interpret and respond clearly and effectively.
  • Order and maintain stocks of relevant office supplies
  • Perform reception duties in an efficient, professional and courteous manner
  • Perform other routine administrative tasks as assigned and for other departments as required