Job Title: Application Engineer
Location: WMFTS - Chile
Location Type: Hybrid
Website: https://www.wmfts.com/en/
Group: https://www.spiraxgroup.com

Watson-Marlow Fluid Technology Solutions is part of Spirax Group, a FTSE100 and FTSE4Good multi-national industrial engineering Group with expertise in the control and management of steam, electric thermal solutions, peristaltic pumping and associated fluid technologies.

When you join us, you will be integrated into a cooperative and encouraging team, participate in challenging yet critical work, and experience ongoing growth opportunities to help you achieve your full potential. Visit our website to learn more.

Job Summary:

We are seeking a talented and motivated Application Engineer to join our dynamic team.

Key Responsibilities:

The Applications Engineer will support business development across all sectors by providing technical and application support in both pre‑sales and post‑sales activities. This role will work closely with the Sales Manager, Sales Engineers, and customers, managing quotations, equipment sizing, warranty claims, repair services, and the processing of purchase orders.
The role also involves close collaboration with sales, logistics, warehouse, and finance teams, contributing to the efficient day‑to‑day operation of the business and ensuring an excellent customer experience.

What you will do
Process and upload customer purchase orders into the ERP system.
Provide phone support to customers, including order intake, quotation preparation and follow‑up, catalogue distribution, and warranty claim handling.
Prepare and manage purchase orders to factories and coordinate their submission.
Support Sales Engineers with technical and commercial quotations.
Perform pump sizing to support the sales team.
Manage and qualify incoming leads from digital channels and commercial campaigns.
Provide technical consultancy to customers across the company’s product lines.
Maintain accurate, consistent, and disciplined management of CRM and ERP systems.
Support the local digital strategy and other commercial initiatives.
Coordinate with logistics and the warehouse to ensure orders are delivered on time and in full.
Work with the finance team to support the creation of new prospects and customer accounts.
Foster a collaborative, inclusive, and results‑driven work environment.

This is what you’ll need
A degree in Mechanical, Chemical, or Industrial Engineering.
Previous experience in industrial environments (highly valued).
Experience with positive displacement pump sizing (desirable).
Residence in the Metropolitan Region.

Skills and competencies
Strong organisational skills and a proactive mindset, with the ability to take initiative.
Autonomy and discipline in managing CRM and ERP systems.
Analytical capability to interpret technical and commercial requirements.
Ability to work collaboratively with internal teams (external sales, management, and support functions).
Full professional proficiency in Spanish, both written and spoken.
Intermediate English is an advantage for training and communication with factories.

At Watson-Marlow, we believe in taking care of our colleagues. We offer a generous benefits package, including:

• A competitive salary
• Flexible working arrangements
• A generous holiday allowance
• Three days’ paid volunteering leave
• Additional support and benefits through our Everyone is Included Group Inclusion Plan

Everyone is Included at Spirax Group

We are passionate about creating inclusive and equitable working cultures where everyone can be themselves and achieve their full potential. For us, that means supportive teams and strong relationships where everyone’s contribution is valued - across social and cultural backgrounds, ethnicities, ages, genders, gender identities, abilities, neurodiversity, sexual orientation, religious beliefs, and everything else that makes us human and unique.

We want everyone to be able to make their difference here, so we will always consider requests for flexible working.

We know that everyone needs some extra help from time to time too, so we have introduced a range of additional benefits through our Group Inclusion Commitments. These include

• Gender-neutral parental leave
• 15 days of extra paid caregiver leave
• Paid time off and support for anyone experiencing pregnancy loss or domestic abuse
• Menopause-friendly workplace principles and more

Learn more at spiraxgroup.com/inclusion.

We are also a Disability Confident Committed Employer. If you would like to apply using this scheme, please select this option in our application form.

We are an equal opportunity employer committed to fostering an inclusive and diverse workplace. We encourage candidates from all backgrounds to apply.

If you require accommodations during the application process, please let us know.

Company Overview

At Watson-Marlow Fluid Technology Solutions, part of Spirax Group, we are driven by innovation and are dedicated to creating an inclusive workplace where everyone is empowered to make a difference. As a world leader in manufacturing peristaltic pumps and associated fluid path technologies for the life sciences and process industries, we offer a wide range of products, including tubing, specialised filling systems and products for single-use applications.

Our shared Purpose is to create sustainable value for all our stakeholders as we engineer a more efficient, safer and sustainable world. Our technologies play an essential role in critical industrial processes and industrial equipment across industries as diverse as Food & Beverage, Pharmaceutical & Biotechnology, Power Generation, Semiconductors and Healthcare. With customers in 116 countries, we provide the solutions that sit behind the production of many items used in daily life, from baked beans to mobile phones!

Our inclusive culture and Values, unites us, guides our decisions and inspires us everywhere that we operate. We support our colleagues to make their difference for each other as well as customers, communities, suppliers, our planet and shareholders by creating a truly equitable working environment where everyone feels included.