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Posted 1mo ago

Site Operations Coordinator

@ Catalyst Brands
View All Jobs
New York, New York, United States
$29-$48/hrHybridFull Time
Responsibilities:assisting setup, managing PIM, collaborating
Requirements Summary:1-3 years in ecommerce operations; experience with PIM and SFCC preferred; strong attention to detail, multitasking, and problem-solving; collaborative work style.
Technical Tools Mentioned:PIM software, Salesforce Commerce Cloud, Content Management System, Google Analytics, Adobe Analytics, Microsoft Excel
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Job Description
Overview:

Job Title: Site Operations Coordinator

 

Introduction:

 

Nautica is seeking a Site Operations Coordinator who is highly organized and tech-savvy to join the omnichannel E-commerce team. This role is vital in maintaining the smooth operation of our online platform, ensuring timely product activations, and supporting promotional activities. The ideal candidate will have a strong attention to detail, excellent problem-solving skills, and the ability to work efficiently in a fast-paced digital environment. If you're passionate about e-commerce operations and have a knack for technical tools, we want you on our team.

 

Responsibilities:

  • Assist the product setup and activation process of item creation, photography, copy, and inventory under Site Merchant team guidance.
  • Assist in the creation, testing, and implementation of promotional codes to support offer-based sales and discounts entered by Senior Site Operations Manager.
  • Own E-commerce PIM (product information management) and platform catalog operations across hard markdown execution. Clearance style moves and Product Detail Page (PDP) separations for style colorway markdowns.
  • Shadow Senior Operations Manager to support catalog replication, content refreshes, and new product and feature launches led by the Front-End Developers and Product teams.
  • Assist Site Merchandising Managers with administrative tasks (i.e. special project launches, inventory tracking, PIM maintenance, etc.).
  • Collaborate closely with key cross-functional partners, including Developers, Creative Services, Customer Service, and Merchandise Pricing & Planning team.
  • Track site health key performance indicators (KPIs) and communicate any cause for concern.
  • Contribute to the development and implementation of operational best practices.

Position Requirements:

  • 1-3 years of experience in E-commerce operations or digital retail.
  • Proficiency in PIM software and a Content Management System, Salesforce Commerce Cloud (SFCC) preferred and adaptability to learn new systems and tools quickly.
  • Experience with project management tools and methodologies.
  • Exposure to web analytics and web analytics tools (Google Analytics, Adobe Analytics)
  • Proficiency in Microsoft Office Suite, particularly Excel,
  • Excellent attention to detail and ability to manage multiple tasks simultaneously in a fast-paced environment.
  • Strong problem-solving skills and ability to think critically.
  • Ability to work effectively in a team environment and collaborate across departments.
  • Passion for E-commerce and staying current with industry trends and best practices.
  • Bachelor's degree preferred in related field.
  • Minimum of 3 days a week onsite at our headquarters in Midtown Manhattan.
  • This position reports into the Senior Site Operations Manager.

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Pay Range:
USD $28.80 - USD $38.63 /Hr.