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Posted 2w ago

FIELD SERVICE TECHNICIAN

@ A&A Machining Company
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Lenexa, Kansas, United States
OnsiteFull Time
Responsibilities:Start up, Troubleshoot, Train customers
Requirements Summary:High school or GED; 2-4 years equipment servicing and troubleshooting; knowledge of pumping equipment, water treatment, and controls; mechanical/electrical experience; valid driver’s license and US passport; read blueprints; strong analytical and customer service skills.
Technical Tools Mentioned:PLCs, Electrical, Relay logic, Schematic diagrams, Control panels, Wiring diagrams
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Job Description

Smith & Loveless is united under one cause: “Protecting Water. Protecting People.”  We are seeking a Field Service Technician to partner with our experienced field services team in this environmentally focused industry.



 



A Field Service Technician at Smith and Loveless operates autonomously, utilizing all the mechanical and electrical resources and support provided by the company. In addition to the factory's support, their previous technical knowledge and experience will become essential to help troubleshoot and resolve our client’s needs. The work will be centered around wastewater and pumping systems, onsite at the client's location.



 



Benefits & Perks




  • 401(k) Retirement Plan with automatic enrollment + employee-directed investment options

  • Discretionary 401(k) Match based on performance (100% vested after 3 years)

  • Annual Profit-Sharing Bonus

  • 100% Employer-Paid Benefits including life insurance & disability coverage

  • Paid Time Off - 10 Paid Holidays; 2 weeks Vacation (3 weeks after 5 years); 6 Paid Sick/Personal Days annually

  • Insurance & Financial Benefits - Medical Plans (PPO & High-Deductible options); Dental Insurance with preventative care covered at 100%; Short-Term & Long-Term Disability Coverage; Group Life & AD&D Insurance (company-paid)

  • Additional Benefits - Flexible Spending Account (FSA); Health Savings Account (HSA) (for HDHP participants); Voluntary Life & AD&D Coverage for employees and dependents



Job duties




  • Start up and troubleshoot S & L equipment in the field.

  • Communicate with various customer/site personnel and S&L Engineering, Field Service, Warranty, and Sales personnel during the start-up and troubleshooting.

  • Train customer personnel in the operation and maintenance of their S&L equipment.

  • Prepare detailed field reports describing equipment problems or issues relevant to S&L equipment operation and design.

  • Complete expense reports and start up reports in a timely fashion.

  • Act as a general technical resource on S&L equipment for internal S&L departments and outside customers.

  • Answer customer’s correspondence regarding equipment issues.

  • Assist other Field Service Engineers as necessary for start-up and troubleshooting.

  • Assist with training new field service engineers in the field.

  • Ensure that start-ups are complete within the allowed cost and that warranty and back charges are minimized.

  • Keep office area, storage area, and vehicles neat and clean.

  • Other duties as assigned by Customer Service Manager.

  • Keep work area neat and clean.