Title: Recreation Operations Manager

Location: Club 10 - Resort at Hansen Park

Salary: $52,000 - $68,000/year

About the Role

Club 10 is the social and recreational hub of the Resort at Hansen Park. This role owns the day-to-day operation, readiness, and guest experience of all Club 10 amenities.

This is a hands-on operations leadership role, not an event-planning-only position.

You will manage fitness, games, simulators, indoor and outdoor recreation spaces, and activity programming while ensuring everything runs safely, smoothly, and at a resort-quality standard.

If you�ve managed a clubhouse, fitness center, family entertainment venue, or multi-use recreational facility and enjoy being on the floor solving problems, training users, and elevating the experience, this role will feel familiar.

What You�ll Be Responsible For

Amenity & Facility Operations

� Oversee daily operation of all Club 10 amenities including fitness center, golf simulator, arcade games, billiards, card room, yoga room, pickleball courts, cornhole, and other indoor/outdoor recreation spaces

� Ensure all equipment is operational, safe, clean, and ready for resident use

� Perform regular inspections and basic troubleshooting; coordinate repairs with vendors or internal maintenance

Programming & Engagement

� Develop and manage activity schedules, tournaments, and small-scale events

� Train residents on equipment use, rules, and safety

� Partner with the Events Coordinator to support larger resort-wide events

Pre-Opening Setup

� Support final setup and readiness of all equipment and spaces

� Help establish usage rules, age guidelines, and access policies

� Assist with decisions around paid vs free amenity use and payment systems where applicable

� Create basic SOPs and safety guidelines for residents

Vendor & Trainer Coordination

� Schedule and coordinate personal trainers, instructors, and specialty providers

� Manage vendor relationships for equipment service, warranties, and preventative maintenance

Resident Experience & Hospitality

� Act as the primary point of contact for amenity-related questions

� Enforce rules consistently while maintaining a friendly, welcoming environment

� Promote activities and amenities through signage, flyers, and digital channels

Administrative & Reporting

� Maintain equipment logs, schedules, and SOP documentation

� Track usage trends and provide insights to leadership

� Recommend enhancements or new programming ideas

What We�re Looking For

Required Experience

� 3+ years managing a recreation facility, clubhouse, fitness center, entertainment venue, or hospitality-driven environment

� Experience overseeing spaces and equipment, not just scheduling activities

� Strong customer service and guest-facing leadership experience

� Comfort training individuals or groups on equipment or processes

Preferred Backgrounds

� Resorts, luxury multifamily communities, country clubs

� Family entertainment centers, arcades, attractions

� Fitness clubs or wellness facilities with facility oversight

Skills That Matter Here

� Operational mindset with strong organization and follow-through

� Comfort enforcing rules while keeping the experience positive

� Technical curiosity and willingness to troubleshoot equipment

� Clear communicator who enjoys being visible and accessible