Posted 2mo ago

Front Desk Agent

@ Peachtree Group
Baltimore, Maryland, United States
$16-$17/hrOnsiteFull Time
Responsibilities:Check in, Check out, Assist guests
Requirements Summary:Front desk duties include check-ins/outs, payment processing, billing assistance, guest reservations, and requests with high quality and timely service.
Technical Tools Mentioned:PMS, POS
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Job Description

The Front Desk Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards.

 

Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.