Position Type:                 Part-Time 

Department:                   Clinic Solutions

Work Location:               Gravenhurst, ON

Work Arrangement:      On-Site (2-3 days a week)

Work Hours:                    Monday to Friday - standard business hours

Travel Required:             No

A proudly Canadian company, Sentrex Health Solutions is a fully integrated specialty distributor and patient support provider for pharmaceutical manufacturers, physicians, and their patients. We provide innovative solutions focused on ensuring patients have access and the support they need to maximize their treatment outcomes. We do this through strategic distribution models and patient support programs that are backed by powerful, integrated technology, a dedicated in-house creative agency, and experienced, cross-functional teams. Our core capabilities include Specialty Pharmacy Services, Customized Solutions for Warehouse, Wholesale & Distribution, Patient Support Programs, Strategic Creative Services as well as HCP & Clinic Services.

Come and join our team! But first, let us tell you why we love working here:

• We are 100% Canadian with locations across the country
• State-of-the-art facilities to provide high-quality products and services
• The opportunity to be a part of a winning, high-performing team
• Collaborative, engaging workplace culture – we are passionate about our people!
• Flexible working environment that promotes a healthy work-life balance
• Diverse and inclusive culture where your talent and commitment to excellence is welcomed and valued
• High-growth environment that provides opportunities for learning and growth supported by our Employee Development Program and industry-leading, in-house corporate training offered throughout the year

The Opportunity:

The Part-Time Clinic Receptionist provides support with daily activities of a medical office including greeting patients, telephone coverage, appointment scheduling, patient registration, and patient referrals.

A Day in the Life (What you will do here):

• Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts.
• Maintains patient accounts by obtaining, recording, and updating personal information.
• Maintains office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, placing, and expediting orders for supplies, verifying receipt of supplies.
• Contributes to team effort by accomplishing related results as needed.
• Checking patients in and out.
• Answering phones and taking messages.
• Able to promote and maintain good patient relations and patient confidentiality.
• Accurately performing basic patient screening tests.
• Additional duties as assigned.

What you need to ensure you are set up for success:

• Ability to make patients feel welcome and respected. 
• Positive attitude, caring and professional manner. 
• Excellent communication skills. 
• Ability to prioritize and organize work area and maintain accuracy of work despite multi-faceted task directions and interruptions. 
• Team-oriented and collaborative.
• Certification as a medical office assistant is an asset. 
• Proficiency with Microsoft Office products, Windows environment, and strong keyboarding skills. 
  

What makes you a great fit for this team: 

• Your commitment to providing a high level of service to your internal and external clients.
• You are highly adaptable with a track record of success during times of growth and organizational change.
• You have a proven track record of developing trust and influence at multiple levels.
• You demonstrate an impactful and candid communication style.
• You have exceptional organizational skills with the ability to build effective working relationships with colleagues, management, and stakeholders.

Why join Sentrex?

We value our employees! Our permanent full-time employees are provided with a:

• Competitive Salary and generous vacation entitlement
• Wellness Program (5 paid days off for your well-being!)
• Paid Sick Days
• Competitive Benefits Package including Dental & Extended Health Benefits, AD&D, LTD & Employee/Dependent Life Insurance
• Employee & Family Assistance Program
• RRSP Matching Program
• The anticipated hourly rate hiring range for this role is between $18-$20 an hour.  The final rate will be determined based on relevant experience, skills, and internal equity.

Sentrex Health Solutions is proud to be an equal opportunity employer demonstrated by our commitment to diversity, inclusion, belonging, equity, and accessibility. We provide a safe space for all team members to express their individuality within our corporate culture.

We encourage you to apply and accept all applications.  We realize that not every candidate will meet every single desired qualification.  If your experience looks a little different from what we have identified and you think you can bring value to the role, we would love to learn more about you!

Accommodations can be made available upon request for those candidates taking part in the selection process.

Sentrex hiring managers may use artificial intelligence tools to assist them in the recruitment process.

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